State Farm: talked to Waneta(?) and her supervisor. Refused...
GetHuman用户~Alan Todd来自November 24th, 2017的State Farm条客户评论
~Alan Todd案的背景
GetHuman：~Alan Todd-您能告诉我们其他State Farm个客户何时提起诉讼吗？
~Alan Todd：Yup。在November 21st上是morning。
GetHuman：您是否接触到State Farm，如果可以，怎么做？
GetHuman：这些常见的State Farm客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Alan Todd 常见 State Farm 问题的列表）
~Alan Todd：“ Cancel or Change Account”是我尝试使用to call的原因。
~Alan Todd对State Farm客户服务的评价
GetHuman：那么，您如何总结GetHuman的State Farm客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Alan Todd：talked to Waneta(?) and her supervisor. Refused to help. Kept telling me to talk to my agent which I have and did not receive the information I needed. When I told them I had talked to my agent and did not get the information I needed they said they were sorry but could not help. I'm having a new roof put on my house. Planning to use a class * impact resistance for which state farm offers a discount to the dwelling premium. Before I select a shingle to be installed I'd like to know if it is approved for a discount and how much. State farm will not tell me. They say to have the shingle installed and THEN they will tell me if it is approved for a discount and how much...after-the-fact...STUPID
GetHuman：让我们量化一下您与State Farm联系的经验。在1到5的范围内，如何轻松解决State Farm问题？
~Alan Todd：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Alan Todd：在沟通方面，我会给他们五分之三的three。
GetHuman：State Farm快速有效地解决问题的能力又如何呢？
~Alan Todd：为此，我要说出五分之二的five。
GetHuman：最后-对其他State Farm客户有何建议？
~Alan Todd：在一天中的早些时候或深夜给他们打电话。不要忘记State Farm可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Alan Todd在November 21st, 2017发生的State Farm客户服务问题中得到了一些有用的反馈和措辞。