Ive been frequenting the starbucks at Los Altos...

GetHuman用户~anonymous来自November 23, 2017的Starbucks条客户评论

~anonymous案的背景

GetHuman:~anonymous-您能告诉我们其他Starbucks个客户何时提起诉讼吗?
~anonymous:Yes I can。在November 15上是middle of the night。
GetHuman:您是否接触到Starbucks,如果可以,怎么做?
~anonymous:我使用了我在GetHuman Starbucks客户电话号码页面上找到的800-782-7282号码:Starbucks客户服务电话号码
GetHuman:这些常见的Starbucks客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~anonymous 常见 Starbucks 问题的列表)
~anonymous:“ Overcharge on Account”是我尝试使用to call的原因。

~anonymous对Starbucks客户服务的评价

GetHuman:那么,您如何总结GetHuman的Starbucks客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~anonymous:Ive been frequenting the starbucks at Los Altos Rancho center with my roommate. He picks up *-* coffee bags, but doesnt take his coffee (the free tall cup per bag deal - he drinks *** decafs). I go in in the mornings and trade them in for the coffee instead. **When I ask for * tall's in a venti instead of the regular order, something that I've never seen any other store have issues with, the store manager starts complaining about how it is too difficult for her to keep track of her cup counts.... When we got into a conversation about it she had the nerve to accuse me of purposefully exploiting her system. I've been seeing the store manager there exhibit poor customer handling skills in the past when dealing with other people and have to say she has a lot of trouble keeping a hold on her attitude. I've worked with starbucks for * year myself, and that kind of attitude would have never been acceptable at my store (university ave, palo alto)...
GetHuman:让我们量化一下您与Starbucks联系的经验。在1到5的范围内,如何轻松解决Starbucks问题?
~anonymous:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~anonymous:在沟通方面,我会给他们五分之三的two。
GetHuman:Starbucks快速有效地解决问题的能力又如何呢?
~anonymous:为此,我要说出五分之二的one。
GetHuman:最后-对其他Starbucks客户有何建议?
~anonymous:在一天中的早些时候或深夜给他们打电话。不要忘记Starbucks可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~anonymous在November 15, 2017发生的Starbucks客户服务问题中得到了一些有用的反馈和措辞。

Starbucks

2.74 of 5 stars | 120条评论

~anonymous的Starbucks评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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