SquareTrade: Pretty good overall. This is first warranty cla...

GetHuman用户~Heather58103来自November 25, 2017的SquareTrade条客户评论

~Heather58103案的背景

GetHuman:~Heather58103-您能告诉我们其他SquareTrade个客户何时提起诉讼吗?
~Heather58103:Yup。在November 16上是morning。
GetHuman:您是否接触到SquareTrade,如果可以,怎么做?
~Heather58103:我使用了我在GetHuman SquareTrade客户电话号码页面上找到的877-927-7268号码:SquareTrade客户服务电话号码
GetHuman:这些常见的SquareTrade客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Heather58103 常见 SquareTrade 问题的列表)
~Heather58103:“ Overcharge/Strange charge”是我尝试使用to call的原因。

~Heather58103对SquareTrade客户服务的评价

GetHuman:那么,您如何总结GetHuman的SquareTrade客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Heather58103:Pretty good overall. This is first warranty claim I filed with them, and it was easier than I expected. I did panic a bit when I got an email saying the receipt I provided did not have the needed information, but the rep who called me back got it sorted out. The computer did not read my receipt and it was coming up blank. It took a little bit because of that glitch, but after that the money was in my Paypal account immediately. Reps were nice. All the reps had accents, some pretty strong and a little hard to understand. I am glad I got the warranty because my computer is fixed, and I didn't have to pay for it.
GetHuman:让我们量化一下您与SquareTrade联系的经验。在1到5的范围内,如何轻松解决SquareTrade问题?
~Heather58103:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Heather58103:在沟通方面,我会给他们五分之三的four。
GetHuman:SquareTrade快速有效地解决问题的能力又如何呢?
~Heather58103:为此,我要说出五分之二的three。
GetHuman:最后-对其他SquareTrade客户有何建议?
~Heather58103:在一天中的早些时候或深夜给他们打电话。不要忘记SquareTrade可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Heather58103在November 16, 2017发生的SquareTrade客户服务问题中得到了一些有用的反馈和措辞。

SquareTrade

2.88 of 5 stars | 85条评论

~Heather58103的SquareTrade评论

寻求帮助的困难
5 5星
沟通质量
4 5星
及时和专业
3 5星
整体客户服务评分
4 5星

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