Square: Absolutely horrible and extremely disappointed...

GetHuman用户~Sorry, I'm not sure来自November 25, 2017的Square条客户评论

~Sorry, I'm not sure案的背景

GetHuman:~Sorry, I'm not sure-您能告诉我们其他Square个客户何时提起诉讼吗?
~Sorry, I'm not sure:Yes。在November 15上是morning。
GetHuman:您是否接触到Square,如果可以,怎么做?
~Sorry, I'm not sure:我使用了我在GetHuman Square客户电话号码页面上找到的855-700-6000号码:Square客户服务电话号码
GetHuman:这些常见的Square客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Sorry, I'm not sure 常见 Square 问题的列表)
~Sorry, I'm not sure:“ Refund”是我尝试使用to call的原因。

~Sorry, I'm not sure对Square客户服务的评价

GetHuman:那么,您如何总结GetHuman的Square客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Sorry, I'm not sure:Absolutely horrible and extremely disappointed in your company. I received a call from my credit card holder and they stated that someone tried to post a $***.** transaction to my credit card on December ** at a little after * AM. The credit card company gave me the name of the company that was declined and My credit card is now frozen through the fraud department because I have no idea who tried to access and receive payment on my credit card number at * AM, when I did not get up until after * AM. I sent a very detailed email to square up this morning, because you cannot find a phone number anywhere, explaining that if I cannot figure which vendor submitted this $***.** transaction to Square up, my credit card company is going to cancel that credit card and I will lose all of my points I have accumulated over several years on that card. Please, please, please, can a human being please contact me by phone ASAP, ***-***-**** so I can find out the name of the vendor that submitted thi
GetHuman:让我们量化一下您与Square联系的经验。在1到5的范围内,如何轻松解决Square问题?
~Sorry, I'm not sure:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Sorry, I'm not sure:在沟通方面,我会给他们五分之三的four。
GetHuman:Square快速有效地解决问题的能力又如何呢?
~Sorry, I'm not sure:为此,我要说出五分之二的three。
GetHuman:最后-对其他Square客户有何建议?
~Sorry, I'm not sure:在一天中的早些时候或深夜给他们打电话。不要忘记Square可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Sorry, I'm not sure在November 15, 2017发生的Square客户服务问题中得到了一些有用的反馈和措辞。

Square

1.24 of 5 stars | 208条评论

~Sorry, I'm not sure的Square评论

寻求帮助的困难
1 5星
沟通质量
4 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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