Sprint: We have been customers for over ** years. After...

GetHuman用户~screwedbysprint来自November 22nd, 2017的Sprint条客户评论

~screwedbysprint案的背景

GetHuman:~screwedbysprint-您能告诉我们其他Sprint个客户何时提起诉讼吗?
~screwedbysprint:Sure。在November 18th上是morning。
GetHuman:您是否接触到Sprint,如果可以,怎么做?
~screwedbysprint:我使用了我在GetHuman Sprint客户电话号码页面上找到的888-211-4727号码:Sprint客户服务电话号码
GetHuman:这些常见的Sprint客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~screwedbysprint 常见 Sprint 问题的列表)
~screwedbysprint:“ Payment Arrangement”是我尝试使用to call的原因。

~screwedbysprint对Sprint客户服务的评价

GetHuman:那么,您如何总结GetHuman的Sprint客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~screwedbysprint:We have been customers for over ** years. After * years of crappy service and endless referrals to the brain-dead employee of the week at the Sprint service as well as paying for insurance that we have never used. I called to ask a rep.if we could use a virgin mobile phone and was told that yes we could. Bought new phone for $** and love and behold couldnt activate it. To make matters worse went to sprint store and was willing to accept new contract to upgrade phone for $* down on deferred payment and wound up being a $*** down payment for a $*** phone all while waiting for a spring supervisor to call us back with something more than a $** credit over * month billing which still did not happen. The only reason we still have Sprint is my wife is a surviving cancer patient and her doctors have that number to contact her for further tests. It is harder to change her number with them than it is to deal with the NOW network. As soon as we are possible we are taking our numbers elsewhere. If
GetHuman:让我们量化一下您与Sprint联系的经验。在1到5的范围内,如何轻松解决Sprint问题?
~screwedbysprint:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~screwedbysprint:在沟通方面,我会给他们五分之三的two。
GetHuman:Sprint快速有效地解决问题的能力又如何呢?
~screwedbysprint:为此,我要说出五分之二的five。
GetHuman:最后-对其他Sprint客户有何建议?
~screwedbysprint:在一天中的早些时候或深夜给他们打电话。不要忘记Sprint可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~screwedbysprint在November 18th, 2017发生的Sprint客户服务问题中得到了一些有用的反馈和措辞。

Sprint

2.47 of 5 stars | 588条评论

~screwedbysprint的Sprint评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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