SPRINTSUCKS*
GetHuman用户GetHuman-shevelan来自December 1st, 2017的Sprint条客户评论
GetHuman-shevelan案的背景
GetHuman：GetHuman-shevelan-您能告诉我们其他Sprint个客户何时提起诉讼吗？
GetHuman-shevelan：Yes。在November 22nd上是afternoon。
GetHuman：您是否接触到Sprint，如果可以，怎么做？
GetHuman-shevelan：我使用了我在GetHuman Sprint客户电话号码页面上找到的888-211-4727号码：Sprint客户服务电话号码 GetHuman：这些常见的Sprint客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-shevelan 常见 Sprint 问题的列表）
GetHuman-shevelan：“ Fraud”是我尝试使用to call的原因。
GetHuman-shevelan对Sprint客户服务的评价
GetHuman：那么，您如何总结GetHuman的Sprint客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-shevelan：SPRINTSUCKS*
GetHuman：您能从11/22/17发生的事情中告诉我们其他人吗？
GetHuman-shevelan：We had unlimited everything through Sprint. An in store sales guide convinced us to go off of it to another plan as we would never go over on minutes. We Did. SO, I called Sprint to get back on the unlimited plan that we were on. IT IS NO LONGER OFFERED !!!! SO, After a bunch of yelling the rep " by a miracle " , found me an unlimited plan. We agreed on $*** a month, not a penny over, all in. ALL OF A SUDDEN, we start getting texts from Sprint that we are over on minutes ? I called in AGAIN, got someone else... (Luckily, I wrote down the confirmation * from the first conversation). She says, "Not sure what happened, but he never saved it in the computer, and I can't find what he promised you, but let me see what I can do. After a half hour on hold, she comes back with another "Miracle". $*** a month. Can't get to $***, but we can do $*** all in. I get my most recent bill, $*** !! I am on the phone now, and they are making more excuses. I AM SCREAMING AT THEM !!! *They are just trying to run in circles and make excuses. Now they are escalating to someone else because this second level supervisor CANNOT CREDIT ME BACK WHAT THEY OVERCHARGED ME !! What ?!?! How can ANYONE in the year **** think that they can run a business like this ?? SO TERRIBLE !!!!!! I literally have been on the phone with them (A total) of * hours and counting !!!!!
GetHuman：让我们量化一下您与Sprint联系的经验。在1到5的范围内，如何轻松解决Sprint问题？
GetHuman-shevelan：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-shevelan：在沟通方面，我会给他们五分之三的four。
GetHuman：Sprint快速有效地解决问题的能力又如何呢？
GetHuman-shevelan：为此，我要说出五分之二的one。
GetHuman：最后-对其他Sprint客户有何建议？
GetHuman-shevelan：在一天中的早些时候或深夜给他们打电话。不要忘记Sprint可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-shevelan在November 22nd, 2017发生的Sprint客户服务问题中得到了一些有用的反馈和措辞。