Sprint: I thought the worst part about my experience wa...

GetHuman用户~rock367来自November 27, 2017的Sprint条客户评论

~rock367案的背景

GetHuman:~rock367-您能告诉我们其他Sprint个客户何时提起诉讼吗?
~rock367:Sure。在November 21上是afternoon。
GetHuman:您是否接触到Sprint,如果可以,怎么做?
~rock367:我使用了我在GetHuman Sprint客户电话号码页面上找到的888-211-4727号码:Sprint客户服务电话号码
GetHuman:这些常见的Sprint客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~rock367 常见 Sprint 问题的列表)
~rock367:“ Lost or Stolen Phone”是我尝试使用to call的原因。

~rock367对Sprint客户服务的评价

GetHuman:那么,您如何总结GetHuman的Sprint客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~rock367:I thought the worst part about my experience was when I was lied to and (AFTER signing up for a plan) getting hit up for a lot more monthly fees than I was told. Nope the worst was when I still was charged a $*** cancellation fee even though I canceled within their ** day warranty period. I called them * times to get the payment canceled and every time I was told it's being processed and I should not be charged. So it was immediately clear to everyone when they opened my account that there was an error. I never received any notification (that I requested each time I called) that anything was in process. Then I check out my credit card statement and see I was charged anyway. I'm now told that I need to go to the store I purchased the phone at to have them call Sprint to issue a refund? I feel like I'm never going to get the money STOLEN FROM ME back. I Hope people looking into cell plans see this so they don't get screwed like I did. I wish I could give this a ZERO.
GetHuman:让我们量化一下您与Sprint联系的经验。在1到5的范围内,如何轻松解决Sprint问题?
~rock367:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~rock367:在沟通方面,我会给他们五分之三的four。
GetHuman:Sprint快速有效地解决问题的能力又如何呢?
~rock367:为此,我要说出五分之二的three。
GetHuman:最后-对其他Sprint客户有何建议?
~rock367:在一天中的早些时候或深夜给他们打电话。不要忘记Sprint可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~rock367在November 21, 2017发生的Sprint客户服务问题中得到了一些有用的反馈和措辞。

Sprint

2.47 of 5 stars | 588条评论

~rock367的Sprint评论

寻求帮助的困难
1 5星
沟通质量
4 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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