Sprint: I bought a new phone about * months ago. I got...

GetHuman用户~catherine mcdow来自novembre 20, 2017的Sprint条客户评论

~catherine mcdow案的背景

GetHuman:~catherine mcdow-您能告诉我们其他Sprint个客户何时提起诉讼吗?
~catherine mcdow:Yes I can。在novembre 16上是evening。
GetHuman:您是否接触到Sprint,如果可以,怎么做?
~catherine mcdow:我使用了我在GetHuman Sprint客户电话号码页面上找到的888-211-4727号码:Sprint客户服务电话号码
GetHuman:这些常见的Sprint客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~catherine mcdow 常见 Sprint 问题的列表)
~catherine mcdow:“ Make a purchase”是我尝试使用to call的原因。

~catherine mcdow对Sprint客户服务的评价

GetHuman:那么,您如何总结GetHuman的Sprint客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~catherine mcdow:I bought a new phone about * months ago. I got the mega because I love big phones so I can watch tv and my daughter can play games. Long story short my phone was disconnecting from the Internet every few seconds and searches then jumps back on. I called cust support and they tried to fix it on their end. They werent able to and sent me to the sprint store so the tech can fix it. The tech was not able to fix it and they would not exchange it even though I had the phone for a few days. I called cust support again and spoke to ** different reps ** separate phone calls and finally they send me a refurbished phone that had the same issue. I went through this for * months and four phones that were all refurbished. After the last phone was received I was pissed and called cust service and this time a young lady helped me. She was sympathetic to the issues that I went through. She fixed my issue and not only that she also gave me a credit for * months! Thank you Dolores so much for your help
GetHuman:让我们量化一下您与Sprint联系的经验。在1到5的范围内,如何轻松解决Sprint问题?
~catherine mcdow:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~catherine mcdow:在沟通方面,我会给他们五分之三的five。
GetHuman:Sprint快速有效地解决问题的能力又如何呢?
~catherine mcdow:为此,我要说出五分之二的one。
GetHuman:最后-对其他Sprint客户有何建议?
~catherine mcdow:在一天中的早些时候或深夜给他们打电话。不要忘记Sprint可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~catherine mcdow在novembre 16, 2017发生的Sprint客户服务问题中得到了一些有用的反馈和措辞。

Sprint

2.47 of 5 stars | 588条评论

~catherine mcdow的Sprint评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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