Sprint Long Distance: I called to get refund of a credit balance. Th...
GetHuman用户~BvilleGuy来自November 21, 2017的Sprint Long Distance条客户评论
~BvilleGuy案的背景
GetHuman:~BvilleGuy-您能告诉我们其他Sprint Long Distance个客户何时提起诉讼吗?
~BvilleGuy:Yeah。在November 19上是middle of the night。
GetHuman:您是否接触到Sprint Long Distance,如果可以,怎么做?
GetHuman:这些常见的Sprint Long Distance客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~BvilleGuy 常见 Sprint Long Distance 问题的列表)
~BvilleGuy:“ Cancel service”是我尝试使用to call的原因。
~BvilleGuy对Sprint Long Distance客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sprint Long Distance客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~BvilleGuy:I called to get refund of a credit balance. The rep was knowledgeable and provided me with an estimated time it would take to get confirmation from finance. I gave a * on service because it will take about * days to get confirmation of the refund from Sprint Finance. I think that is too long but I can't blame the Customer Rep. Sprint Finance needs to get their act together.
GetHuman:让我们量化一下您与Sprint Long Distance联系的经验。在1到5的范围内,如何轻松解决Sprint Long Distance问题?
~BvilleGuy:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~BvilleGuy:在沟通方面,我会给他们五分之三的five。
GetHuman:Sprint Long Distance快速有效地解决问题的能力又如何呢?
~BvilleGuy:为此,我要说出五分之二的five。
GetHuman:最后-对其他Sprint Long Distance客户有何建议?
~BvilleGuy:尽早或晚些时候与他们打交道。不要忘记Sprint Long Distance可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~BvilleGuy在November 19, 2017发生的Sprint Long Distance客户服务问题中得到了一些有用的反馈和措辞。