Sprint Corporate Care: The utter turmoil I have had to go through in o...
GetHuman用户~coop来自novembre 24º, 2017的Sprint Corporate Care条客户评论
~coop案的背景
GetHuman:~coop-您能告诉我们其他Sprint Corporate Care个客户何时提起诉讼吗?
~coop:Yeah。在novembre 14º上是morning。
GetHuman:您是否接触到Sprint Corporate Care,如果可以,怎么做?
GetHuman:这些常见的Sprint Corporate Care客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~coop 常见 Sprint Corporate Care 问题的列表)
~coop:“ Update account information”是我尝试使用to call的原因。
~coop对Sprint Corporate Care客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sprint Corporate Care客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~coop:The utter turmoil I have had to go through in order to try and get new service has been ridiculous. Basically when I cancelled service with sprint over a year ago I sent in my Air Rave by mail. Your warehouse never received it and now show I owe you $***. Here I am now with a new company trying to open two new lines of service and I am getting the run around for equipment I returned but you do not show it received. Not to mention I just had one of your representatives try and tell me it wasn't for the device now it was for cancellation charges. Sprint is a poorly run company and now is losing business because of your poor customer service and poor systems. let's do the math $*** dollars charged to me for a device I returned (which you will never get) vs $*** for two new lines of service over a two year contract Hmmm seems like upwards of $*,*** to me. Nice job Sprint, with services like this you'll be around for at least another * months.
GetHuman:让我们量化一下您与Sprint Corporate Care联系的经验。在1到5的范围内,如何轻松解决Sprint Corporate Care问题?
~coop:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~coop:在沟通方面,我会给他们五分之三的one。
GetHuman:Sprint Corporate Care快速有效地解决问题的能力又如何呢?
~coop:为此,我要说出五分之二的four。
GetHuman:最后-对其他Sprint Corporate Care客户有何建议?
~coop:在一天中的早些时候或深夜给他们打电话。不要忘记Sprint Corporate Care可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~coop在novembre 14º, 2017发生的Sprint Corporate Care客户服务问题中得到了一些有用的反馈和措辞。