Sprint Corporate Care: Shyterria Saved The Day :)
GetHuman用户GetHuman11727来自Dezember 3., 2017的Sprint Corporate Care条客户评论
GetHuman11727案的背景
GetHuman:GetHuman11727-您能告诉我们其他Sprint Corporate Care个客户何时提起诉讼吗?
GetHuman11727:Yup。在November 23.上是afternoon。
GetHuman:您是否接触到Sprint Corporate Care,如果可以,怎么做?
GetHuman:这些常见的Sprint Corporate Care客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman11727 常见 Sprint Corporate Care 问题的列表)
GetHuman11727:“ Cancel Service”是我尝试使用to call的原因。
GetHuman11727对Sprint Corporate Care客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sprint Corporate Care客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman11727:Shyterria Saved The Day :)
GetHuman:您能从11/23/17发生的事情中告诉我们其他人吗?
GetHuman11727:After having an issue with my daughter's phone line on my account, I had had a HORRIBLE time getting resolution from Sprint. In a **-hour time span, I had called back *-times, got disconnected *, times and was ready to literally drive to my local Sprint store and cancel my service with Sprint. Now, before this issue, I've been a loyal*devoted and proud supporter of Sprint and the services. Until this past month. But today, your agent Shyterria (NN******) did EVERYTHING I expect a customer service specialist to do. She patiently listened to the issues (without interrupting me), she apologized, she researched the previous interactions, and SHE RESOLVED my issue to my satisfaction. She did all this with grace, kindness, patience and such courtesy, that she saved my account from going to your competitor. Then, speaking with her Supervisor, Keisha, she reinforced my positive experience. I know it's not easy working in a call center. I've done it... but, if every one of your specialists could handle each of your customers the way that Shyterria handled me... you'd be set for life. This young lady deserves every accolade and praise for keeping me as a satisfied customer. Thank you for allowing her to serve me. Thank you for sharing her skills and compassion with me. I hope you realize the treasure that she is, and acknowledge her service on your behalf.
GetHuman:让我们量化一下您与Sprint Corporate Care联系的经验。在1到5的范围内,如何轻松解决Sprint Corporate Care问题?
GetHuman11727:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman11727:在沟通方面,我会给他们五分之三的five。
GetHuman:Sprint Corporate Care快速有效地解决问题的能力又如何呢?
GetHuman11727:为此,我要说出五分之二的four。
GetHuman:最后-对其他Sprint Corporate Care客户有何建议?
GetHuman11727:在一天中的早些时候或深夜给他们打电话。不要忘记Sprint Corporate Care可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman11727在November 23., 2017发生的Sprint Corporate Care客户服务问题中得到了一些有用的反馈和措辞。