Sprint Corporate Care: Complaint
GetHuman用户GetHuman-hermosa来自November 30., 2017的Sprint Corporate Care条客户评论
GetHuman-hermosa案的背景
GetHuman:GetHuman-hermosa-您能告诉我们其他Sprint Corporate Care个客户何时提起诉讼吗?
GetHuman-hermosa:Yes。在November 20.上是late at night。
GetHuman:您是否接触到Sprint Corporate Care,如果可以,怎么做?
GetHuman:这些常见的Sprint Corporate Care客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-hermosa 常见 Sprint Corporate Care 问题的列表)
GetHuman-hermosa:“ Cancel service”是我尝试使用to call的原因。
GetHuman-hermosa对Sprint Corporate Care客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sprint Corporate Care客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-hermosa:Complaint
GetHuman:您能从11/20/17发生的事情中告诉我们其他人吗?
GetHuman-hermosa:I have been having trouble with my phone: data & text messages. I went to the Sprint Store in Addison, Il, on Saturday and a representative helped me by updating my phone and it was working fine after a while, but then it started to act up again and I had to keep restarting my phone over and over. Alex the rep that helped me also told me that if it started to act weird again, to go to the repair center in Rolling Meadows, and I went yesterday (Sunday). The representative that helped me was rude and said that it was my fault that the phone wasn't working because I had it on Do not disturb mode, but I didn't!! He did the same thing Alex did and said, "It's working fine. Here, all you needed was to update the PRL." Then I said, " But Alex did that yesterday and it only worked for a while." He gave me back my phone and said that there was nothing wrong, but it is still being weird. So overall, I am very upset and dissatisfied with the service I received, and I would like to know what you can do to help me? Thanks!
GetHuman:让我们量化一下您与Sprint Corporate Care联系的经验。在1到5的范围内,如何轻松解决Sprint Corporate Care问题?
GetHuman-hermosa:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-hermosa:在沟通方面,我会给他们五分之三的five。
GetHuman:Sprint Corporate Care快速有效地解决问题的能力又如何呢?
GetHuman-hermosa:为此,我要说出五分之二的two。
GetHuman:最后-对其他Sprint Corporate Care客户有何建议?
GetHuman-hermosa:在一天中的早些时候或深夜给他们打电话。不要忘记Sprint Corporate Care可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-hermosa在November 20., 2017发生的Sprint Corporate Care客户服务问题中得到了一些有用的反馈和措辞。