Spirit Air: My minor neice was coming to visit me so I cont...

GetHuman用户~Jackie J.来自Oktober 31, 2017的Spirit Air条客户评论

~Jackie J.案的背景

GetHuman:~Jackie J.-您能告诉我们其他Spirit Air个客户何时提起诉讼吗?
~Jackie J.:Yup。在Oktober 28上是morning。
GetHuman:您是否接触到Spirit Air,如果可以,怎么做?
~Jackie J.:我使用了我在GetHuman Spirit Air客户电话号码页面上找到的855-728-3555号码:Spirit Air客户服务电话号码
GetHuman:这些常见的Spirit Air客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Jackie J. 常见 Spirit Air 问题的列表)
~Jackie J.:“ Update Reservation”是我尝试使用to call的原因。

~Jackie J.对Spirit Air客户服务的评价

GetHuman:那么,您如何总结GetHuman的Spirit Air客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Jackie J.:My minor neice was coming to visit me so I contacted Spirit to find out what I would need to do for her. I was told to book the flight and call them back. Once I had booked the flight and called Spirit back I was informed it would cost me an additional $***! Needless to say, I was very upset about this and nobody ever told me of additional charges. I said I wanted to cancel the reservation because I was missinformed and they seem to be fine with that. I was not offerd any kind of discount or even felt as though my business was wanted. The did nothing to make me feel they wanted mu business and I have been a loyal customer for many years. My neice is not able to come because now my funds will be on hold for up to two billin cycles! I canceled the flight within an hour and a half and still I must wait for a refund and no deals offered to me at all. Poor customer service as far as Im concerned. My brother is coming to visit with a friend and I'm gonna make sure they use another a
GetHuman:让我们量化一下您与Spirit Air联系的经验。在1到5的范围内,如何轻松解决Spirit Air问题?
~Jackie J.:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Jackie J.:在沟通方面,我会给他们五分之三的one。
GetHuman:Spirit Air快速有效地解决问题的能力又如何呢?
~Jackie J.:为此,我要说出五分之二的four。
GetHuman:最后-对其他Spirit Air客户有何建议?
~Jackie J.:在一天中的早些时候或深夜给他们打电话。不要忘记Spirit Air可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Jackie J.在Oktober 28, 2017发生的Spirit Air客户服务问题中得到了一些有用的反馈和措辞。

Spirit Air

1.52 of 5 stars | 1091条评论

~Jackie J.的Spirit Air评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
4 5星
整体客户服务评分
2 5星

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