Spirit Air: I had reservations on Spirit on Friday June *th...
GetHuman用户~Ted Lewis来自November 22nd, 2017的Spirit Air条客户评论
~Ted Lewis案的背景
GetHuman:~Ted Lewis-您能告诉我们其他Spirit Air个客户何时提起诉讼吗?
~Ted Lewis:Yes I can。在November 12th上是afternoon。
GetHuman:您是否接触到Spirit Air,如果可以,怎么做?
GetHuman:这些常见的Spirit Air客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Ted Lewis 常见 Spirit Air 问题的列表)
~Ted Lewis:“ Frequent flyer program”是我尝试使用to call的原因。
~Ted Lewis对Spirit Air客户服务的评价
GetHuman:那么,您如何总结GetHuman的Spirit Air客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Ted Lewis:I had reservations on Spirit on Friday June *th ****,I was caught in construction and consequently I arrived ** minutes prior to departure and was not allowed to board because the FAA equires a passenger arrives ** minutes prior to departure. I had to book passage on another carrier, therefore, I purchased a one way ticket. When I called customer service to check in I was told that my ticked had been taken out of the cue and would not be re-issued. I asked for a supervisor, I was told there was not one available after insisting I was put on hold for ** minutes before being connected so someone who was not a superviser. The person I was speaking to told me she could give me a $**.** discount on another ticket. I told the person I was speaking to that her discount would not do. I then asked to speak to her supervisor, she told me she was the ranking peron in Customer Service. I insisted to speak to a supervisor, after another ** minute I was finally connected to someone pretending
GetHuman:让我们量化一下您与Spirit Air联系的经验。在1到5的范围内,如何轻松解决Spirit Air问题?
~Ted Lewis:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Ted Lewis:在沟通方面,我会给他们五分之三的one。
GetHuman:Spirit Air快速有效地解决问题的能力又如何呢?
~Ted Lewis:为此,我要说出五分之二的one。
GetHuman:最后-对其他Spirit Air客户有何建议?
~Ted Lewis:在一天中的早些时候或深夜给他们打电话。不要忘记Spirit Air可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Ted Lewis在November 12th, 2017发生的Spirit Air客户服务问题中得到了一些有用的反馈和措辞。