Southwest Airlines: iPad thieves in Southwest baggage handling. Do...

GetHuman用户~James Hopewell来自November 18th, 2017的Southwest Airlines条客户评论

~James Hopewell案的背景

GetHuman:~James Hopewell-您能告诉我们其他Southwest Airlines个客户何时提起诉讼吗?
~James Hopewell:Yes。在November 11th上是middle of the night。
GetHuman:您是否接触到Southwest Airlines,如果可以,怎么做?
~James Hopewell:我使用了我在GetHuman Southwest Airlines客户电话号码页面上找到的800-435-9792号码:Southwest Airlines客户服务电话号码
GetHuman:这些常见的Southwest Airlines客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~James Hopewell 常见 Southwest Airlines 问题的列表)
~James Hopewell:“ Missing item”是我尝试使用to call的原因。

~James Hopewell对Southwest Airlines客户服务的评价

GetHuman:那么,您如何总结GetHuman的Southwest Airlines客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~James Hopewell:iPad thieves in Southwest baggage handling. Do not trust them with anything of value. Our ** yr old Son wrapped his cherished iPad inside clothing in his suitcase to protect it - the bag came out completely unzipped and right away I knew the iPad was gone - we immediately reported it and it felt like they were going to do something - promised to call us, but no. We have the box and the serial number, still all we received is a form letter that basically says, "you were foolish to trust us."
GetHuman:让我们量化一下您与Southwest Airlines联系的经验。在1到5的范围内,如何轻松解决Southwest Airlines问题?
~James Hopewell:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~James Hopewell:在沟通方面,我会给他们五分之三的one。
GetHuman:Southwest Airlines快速有效地解决问题的能力又如何呢?
~James Hopewell:为此,我要说出五分之二的four。
GetHuman:最后-对其他Southwest Airlines客户有何建议?
~James Hopewell:在一天中的早些时候或深夜给他们打电话。不要忘记Southwest Airlines可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~James Hopewell在November 11th, 2017发生的Southwest Airlines客户服务问题中得到了一些有用的反馈和措辞。

Southwest Airlines

2.23 of 5 stars | 749条评论

~James Hopewell的Southwest Airlines评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
4 5星
整体客户服务评分
2 5星

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