Southwest Airlines: The response was quick, civil and completely un...

GetHuman用户~frequentflyer来自November 1st, 2017的Southwest Airlines条客户评论

~frequentflyer案的背景

GetHuman:~frequentflyer-您能告诉我们其他Southwest Airlines个客户何时提起诉讼吗?
~frequentflyer:Yeah。在October 22nd上是morning。
GetHuman:您是否接触到Southwest Airlines,如果可以,怎么做?
~frequentflyer:我使用了我在GetHuman Southwest Airlines客户电话号码页面上找到的800-435-9792号码:Southwest Airlines客户服务电话号码
GetHuman:这些常见的Southwest Airlines客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~frequentflyer 常见 Southwest Airlines 问题的列表)
~frequentflyer:“ Change flight”是我尝试使用to call的原因。

~frequentflyer对Southwest Airlines客户服务的评价

GetHuman:那么,您如何总结GetHuman的Southwest Airlines客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~frequentflyer:The response was quick, civil and completely unsatisfactory. My flight's departure had been delayed for over an hour. I asked the gate agent about departure, and she assured me it was going to be very late. Thus, I left the gate area for ** minutes, when I returned the flight had departed. A bunch of us were stranded. I got stuck overnight with a hotel bill. When we asked for any help with a hotel, the gate agent told us there was none.We discovered that a man who went and complained got a discounted hotel room.When I called this number, they basically told me - "too bad." They were polite, but made absolutely NO accommodation to me - no reimbursement of my expenses or even an airline ticket. This is not what I expect from Southwest, and I'm VERY disappointed.They've dropped from being my preferred airline.
GetHuman:让我们量化一下您与Southwest Airlines联系的经验。在1到5的范围内,如何轻松解决Southwest Airlines问题?
~frequentflyer:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~frequentflyer:在沟通方面,我会给他们五分之三的four。
GetHuman:Southwest Airlines快速有效地解决问题的能力又如何呢?
~frequentflyer:为此,我要说出五分之二的one。
GetHuman:最后-对其他Southwest Airlines客户有何建议?
~frequentflyer:在一天中的早些时候或深夜给他们打电话。不要忘记Southwest Airlines可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~frequentflyer在October 22nd, 2017发生的Southwest Airlines客户服务问题中得到了一些有用的反馈和措辞。

Southwest Airlines

2.23 of 5 stars | 749条评论

~frequentflyer的Southwest Airlines评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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