Southwest Airlines: I tried to explain to a CS agent that I had rec...

GetHuman用户~po'd rrm来自novembre 19º, 2017的Southwest Airlines条客户评论

~po'd rrm案的背景

GetHuman:~po'd rrm-您能告诉我们其他Southwest Airlines个客户何时提起诉讼吗?
~po'd rrm:Yeah。在novembre 14º上是afternoon。
GetHuman:您是否接触到Southwest Airlines,如果可以,怎么做?
~po'd rrm:我使用了我在GetHuman Southwest Airlines客户电话号码页面上找到的800-435-9792号码:Southwest Airlines客户服务电话号码
GetHuman:这些常见的Southwest Airlines客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~po'd rrm 常见 Southwest Airlines 问题的列表)
~po'd rrm:“ Baggage problem”是我尝试使用to call的原因。

~po'd rrm对Southwest Airlines客户服务的评价

GetHuman:那么,您如何总结GetHuman的Southwest Airlines客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~po'd rrm:I tried to explain to a CS agent that I had received a promotional flyer in the mail that I didn't quite make the A list this year (had ** one way) and the promotion was to earn A-list status I needed to go to: southwest.com*alistpromo and follow the conditions set forth in the flyer. There is no such web site and the frustrating part was the customer service number given *** ***-**** by the CS agent has been busy for over ** minutes. I am thinking this is some kind of scam even for someone that has been in Rapid Rewards and flying SWA for over ** years.
GetHuman:让我们量化一下您与Southwest Airlines联系的经验。在1到5的范围内,如何轻松解决Southwest Airlines问题?
~po'd rrm:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~po'd rrm:在沟通方面,我会给他们五分之三的four。
GetHuman:Southwest Airlines快速有效地解决问题的能力又如何呢?
~po'd rrm:为此,我要说出五分之二的one。
GetHuman:最后-对其他Southwest Airlines客户有何建议?
~po'd rrm:在一天中的早些时候或深夜给他们打电话。不要忘记Southwest Airlines可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~po'd rrm在novembre 14º, 2017发生的Southwest Airlines客户服务问题中得到了一些有用的反馈和措辞。

Southwest Airlines

2.23 of 5 stars | 749条评论

~po'd rrm的Southwest Airlines评论

寻求帮助的困难
1 5星
沟通质量
4 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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