Southern Living Magazine: The worst customer service I have ever delt wit...
GetHuman用户GetHuman-172235来自novembre 14º, 2017的Southern Living Magazine条客户评论
GetHuman-172235案的背景
GetHuman:GetHuman-172235-您能告诉我们其他Southern Living Magazine个客户何时提起诉讼吗?
GetHuman-172235:Yes I can。在novembre 10º上是morning。
GetHuman:您是否接触到Southern Living Magazine,如果可以,怎么做?
GetHuman:这些常见的Southern Living Magazine客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-172235 常见 Southern Living Magazine 问题的列表)
GetHuman-172235:“ None of those really matches why I wanted to call Southern Living Magazine that day.”是我尝试使用to call的原因。
GetHuman-172235对Southern Living Magazine客户服务的评价
GetHuman:那么,您如何总结GetHuman的Southern Living Magazine客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-172235:The worst customer service I have ever delt with. No one could help me and would transfer mr to a "specialist" but I would be on hold for **min before I hung up. I tried again with the same results. I renewed my subscription and ordered a gift subscription from my renewal notice that I received in the mail. My renewal was **.** and the gift was **.**. I sent a check for **.** on dec. **,****. Two days later my magazine came and there was an insert in it for * for * at $**.**. I want to know why I wasn't offered the same deal in my renewal since I have been a scriber for years. I got so aggravated with your cust service reps that I just canceled everything. I will start reading another magazine. They didn' want to help solve the problem, just pass it on to someone else. But there was never " someone else" to simply answer the phone. I have enjoyed the magazine so much , that is why I wanted to give it to my daughter as a birthday present.
GetHuman:让我们量化一下您与Southern Living Magazine联系的经验。在1到5的范围内,如何轻松解决Southern Living Magazine问题?
GetHuman-172235:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-172235:在沟通方面,我会给他们五分之三的four。
GetHuman:Southern Living Magazine快速有效地解决问题的能力又如何呢?
GetHuman-172235:为此,我要说出五分之二的five。
GetHuman:最后-对其他Southern Living Magazine客户有何建议?
GetHuman-172235:在一天中的早些时候或深夜给他们打电话。不要忘记Southern Living Magazine可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-172235在novembre 10º, 2017发生的Southern Living Magazine客户服务问题中得到了一些有用的反馈和措辞。