South Jersey Gas: SJ Gas has repeatedly insisted they can't read...
GetHuman用户~jhee来自November 25, 2017的South Jersey Gas条客户评论
~jhee案的背景
GetHuman:~jhee-您能告诉我们其他South Jersey Gas个客户何时提起诉讼吗?
~jhee:Yup。在November 15上是evening。
GetHuman:您是否接触到South Jersey Gas,如果可以,怎么做?
GetHuman:这些常见的South Jersey Gas客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~jhee 常见 South Jersey Gas 问题的列表)
~jhee:“ Book appointment”是我尝试使用to call的原因。
~jhee对South Jersey Gas客户服务的评价
GetHuman:那么,您如何总结GetHuman的South Jersey Gas客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~jhee:SJ Gas has repeatedly insisted they can't read my meter, although nothing has changed at my home and I can just walk out my front door, go to the side of my house, and read my meter. I have no special gifts. I just know how to walk up to a house and read a gas meter. Apparently they do not.*Their new online "Customer Service Portal" is often inaccessible and their whole Web site looks as if a (not very clever) *-year-old designed it. I tried to call their cust. serv. number and I was on hold for more than half an hour. Since I changed to paperless billing, they have sent me emails that supposedly have my bill attached. No. What's attached is a letter threatening to stop my gas service if I don't give them access to my meter. *But they DO have access to my meter. And so it goes . . .
GetHuman:让我们量化一下您与South Jersey Gas联系的经验。在1到5的范围内,如何轻松解决South Jersey Gas问题?
~jhee:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~jhee:在沟通方面,我会给他们五分之三的one。
GetHuman:South Jersey Gas快速有效地解决问题的能力又如何呢?
~jhee:为此,我要说出五分之二的four。
GetHuman:最后-对其他South Jersey Gas客户有何建议?
~jhee:在一天中的早些时候或深夜给他们打电话。不要忘记South Jersey Gas可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~jhee在November 15, 2017发生的South Jersey Gas客户服务问题中得到了一些有用的反馈和措辞。