Social Security: I called & after a ** minute wait, the person I...
GetHuman用户~eh来自November 22nd, 2017的Social Security条客户评论
~eh案的背景
GetHuman:~eh-您能告诉我们其他Social Security个客户何时提起诉讼吗?
~eh:Yes I can。在November 13th上是afternoon。
GetHuman:您是否接触到Social Security,如果可以,怎么做?
GetHuman:这些常见的Social Security客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~eh 常见 Social Security 问题的列表)
~eh:“ Can't Login”是我尝试使用to call的原因。
~eh对Social Security客户服务的评价
GetHuman:那么,您如何总结GetHuman的Social Security客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~eh:I called & after a ** minute wait, the person I reached said, "I'll transfer you to someone who can help." It sounded like I was simply put back in the que. After another ** minutes, Hector came on. He took my info, put me on hold, I was there for another ** minutes before being disconnected. Unbelievable! Repeated attempts to contact them again were futile. The automated system kept saying I was calling outside of business hours. It was a couple of hours after their office had opened but no matter how I tried I couldn't get through to a live person again. Not sure it would have helped anyway. ** minutes wasted and absolutely no help, no answers. IF this was a private company they would be Verizon.
GetHuman:让我们量化一下您与Social Security联系的经验。在1到5的范围内,如何轻松解决Social Security问题?
~eh:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~eh:在沟通方面,我会给他们五分之三的one。
GetHuman:Social Security快速有效地解决问题的能力又如何呢?
~eh:为此,我要说出五分之二的one。
GetHuman:最后-对其他Social Security客户有何建议?
~eh:在一天中的早些时候或深夜给他们打电话。不要忘记Social Security可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~eh在November 13th, 2017发生的Social Security客户服务问题中得到了一些有用的反馈和措辞。