Sirius/XM: We've been XM customers for eight years and now...
GetHuman用户~Angry Customer来自novembre 15º, 2017的Sirius/XM条客户评论
~Angry Customer案的背景
GetHuman:~Angry Customer-您能告诉我们其他Sirius/XM个客户何时提起诉讼吗?
~Angry Customer:Yeah。在novembre 7º上是morning。
GetHuman:您是否接触到Sirius/XM,如果可以,怎么做?
GetHuman:这些常见的Sirius/XM客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Angry Customer 常见 Sirius/XM 问题的列表)
~Angry Customer:“ Change Services”是我尝试使用to call的原因。
~Angry Customer对Sirius/XM客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sirius/XM客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Angry Customer:We've been XM customers for eight years and now its SiriusXM. These people can't speak decent English and the "rules" are so restrictive. The people at XM were nice, helpful and willing to work with you. The people at SiriusXM are rude, it's always "No we can't do that" and I'm still waiting to talk to a manager. * minutes and still waiting.*The company wants your money and making profits but doesn't want to provide customer service.
GetHuman:让我们量化一下您与Sirius/XM联系的经验。在1到5的范围内,如何轻松解决Sirius/XM问题?
~Angry Customer:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Angry Customer:在沟通方面,我会给他们五分之三的one。
GetHuman:Sirius/XM快速有效地解决问题的能力又如何呢?
~Angry Customer:为此,我要说出五分之二的four。
GetHuman:最后-对其他Sirius/XM客户有何建议?
~Angry Customer:在一天中的早些时候或深夜给他们打电话。不要忘记Sirius/XM可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Angry Customer在novembre 7º, 2017发生的Sirius/XM客户服务问题中得到了一些有用的反馈和措辞。