Sirius/XM: I would tell rep something, then I would hear a...
GetHuman用户~Anonymous来自November 18., 2017的Sirius/XM条客户评论
~Anonymous案的背景
GetHuman：~Anonymous-您能告诉我们其他Sirius/XM个客户何时提起诉讼吗？
~Anonymous：Sure。在November 14.上是morning。
GetHuman：您是否接触到Sirius/XM，如果可以，怎么做？
GetHuman：这些常见的Sirius/XM客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Anonymous 常见 Sirius/XM 问题的列表）
~Anonymous：“ Change Services”是我尝试使用to call的原因。
~Anonymous对Sirius/XM客户服务的评价
GetHuman：那么，您如何总结GetHuman的Sirius/XM客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Anonymous：I would tell rep something, then I would hear a faint clicking sound. Not sure if I was on hold, disconnected or what. After a while the rep would come back on the line. A simple acknowledgement like "OK, just a minute" would have gone a long way. I had tried clicking on the website's "live chat" and it repeatedly told me I had an invalid session, even though I had just logged in. I have been an XM customer for ten years. The programming is fine, but the customer support has always been well below average.
GetHuman：让我们量化一下您与Sirius/XM联系的经验。在1到5的范围内，如何轻松解决Sirius/XM问题？
~Anonymous：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Anonymous：在沟通方面，我会给他们五分之三的five。
GetHuman：Sirius/XM快速有效地解决问题的能力又如何呢？
~Anonymous：为此，我要说出五分之二的five。
GetHuman：最后-对其他Sirius/XM客户有何建议？
~Anonymous：在一天中的早些时候或深夜给他们打电话。不要忘记Sirius/XM可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Anonymous在November 14., 2017发生的Sirius/XM客户服务问题中得到了一些有用的反馈和措辞。