Sirius/XM: I renewed my acct with a rep * months ago and t...
GetHuman用户~hutchmike来自November 25th, 2017的Sirius/XM条客户评论
~hutchmike案的背景
GetHuman：~hutchmike-您能告诉我们其他Sirius/XM个客户何时提起诉讼吗？
~hutchmike：Sure。在November 18th上是morning。
GetHuman：您是否接触到Sirius/XM，如果可以，怎么做？
GetHuman：这些常见的Sirius/XM客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~hutchmike 常见 Sirius/XM 问题的列表）
~hutchmike：“ Change Services”是我尝试使用to call的原因。
~hutchmike对Sirius/XM客户服务的评价
GetHuman：那么，您如何总结GetHuman的Sirius/XM客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~hutchmike：I renewed my acct with a rep * months ago and told her I remember the call and she said it wouldn't be. I got charged two days ago for an amount that put my acct negative. I called they refunded the amount but it will take *-* days. I talked to my bank and was told sirus should cancel the charge rather than refund it as if its canceled it would be like it never happened while waiting for a refund may create overdraft charges. Well I haven't seen them yet but called Sirius. They said they cannot refund any overdraft charges and kept claiming its not their fault basically. Saying it automatically renews. Even though their rep did not do her job removing the card. I do not ever do auto pay anywhere so why would I here. So called this number today and lady answered again saying they don't refund fees. And told me the other rep would have had to check the box to save card info and would have to tell me that. Which was not done. Finally they offered me a credit on me renewal for *
GetHuman：让我们量化一下您与Sirius/XM联系的经验。在1到5的范围内，如何轻松解决Sirius/XM问题？
~hutchmike：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~hutchmike：在沟通方面，我会给他们五分之三的five。
GetHuman：Sirius/XM快速有效地解决问题的能力又如何呢？
~hutchmike：为此，我要说出五分之二的five。
GetHuman：最后-对其他Sirius/XM客户有何建议？
~hutchmike：在一天中的早些时候或深夜给他们打电话。不要忘记Sirius/XM可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~hutchmike在November 18th, 2017发生的Sirius/XM客户服务问题中得到了一些有用的反馈和措辞。