Sirius/XM: I called * months prior to one year subscriptio...
GetHuman用户~Angry Customer来自November 15th, 2017的Sirius/XM条客户评论
~Angry Customer案的背景
GetHuman:~Angry Customer-您能告诉我们其他Sirius/XM个客户何时提起诉讼吗?
~Angry Customer:Yeah。在November 9th上是morning。
GetHuman:您是否接触到Sirius/XM,如果可以,怎么做?
GetHuman:这些常见的Sirius/XM客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Angry Customer 常见 Sirius/XM 问题的列表)
~Angry Customer:“ Cancel service”是我尝试使用to call的原因。
~Angry Customer对Sirius/XM客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sirius/XM客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Angry Customer:I called * months prior to one year subscription to cancel the automatic renewal. I went threw **** and called repeatedly over the course of three months asking for a verifying email to confirm that my account would be closed and that I would be recharged. None of the information was updated on my account information. It took several complaints before I was reached by email to confirm that I would not be automatically renewed and that my account had ended. I had to contact them again because the Company tried to charge me a hidden fee, which hopefully will be dropped. I am now receiving daily harassing calls from Sirius XM as late as *:** Pm and when I answered first time it was a teleprompt saying I could press one to re subscribe but no button for being put on the do not call list. When I reached Customer Care I told them to take me off the list. At first the employee I spoke with did not want to help me further until I gave him a first and last name on the account. I had already giv
GetHuman:让我们量化一下您与Sirius/XM联系的经验。在1到5的范围内,如何轻松解决Sirius/XM问题?
~Angry Customer:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Angry Customer:在沟通方面,我会给他们五分之三的five。
GetHuman:Sirius/XM快速有效地解决问题的能力又如何呢?
~Angry Customer:为此,我要说出五分之二的three。
GetHuman:最后-对其他Sirius/XM客户有何建议?
~Angry Customer:在一天中的早些时候或深夜给他们打电话。不要忘记Sirius/XM可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Angry Customer在November 9th, 2017发生的Sirius/XM客户服务问题中得到了一些有用的反馈和措辞。