Sirius/XM: BEWARE OF THIS COMPANY. THEY WILL TRY AND SCAM...
GetHuman用户~SCAMALERT来自октябрь 27-го, 2017的Sirius/XM条客户评论
~SCAMALERT案的背景
GetHuman:~SCAMALERT-您能告诉我们其他Sirius/XM个客户何时提起诉讼吗?
~SCAMALERT:Yeah。在октябрь 21-го上是middle of the night。
GetHuman:您是否接触到Sirius/XM,如果可以,怎么做?
GetHuman:这些常见的Sirius/XM客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~SCAMALERT 常见 Sirius/XM 问题的列表)
~SCAMALERT:“ Change Services”是我尝试使用to call的原因。
~SCAMALERT对Sirius/XM客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sirius/XM客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~SCAMALERT:BEWARE OF THIS COMPANY. THEY WILL TRY AND SCAM YOU. WHEN YOU CANCEL YOUR SUBSCRIPTION, YOU WILL BE TURNED OVER TO A COLLECTION AGENCY. FIRST THEY WILL TRY AND TELL YOU THAT YOU WERE ON AUTO PAY. ASK THEM TO FAX YOU A COPY OF THE AUTO PAY AGREEMENT AND THE STORY CHANGES. THEN ASK THEM TO FAX YOU ALL STATEMENTS WHICH SHOWS A FEE BEING OWED, THEIR RESPONSE WE CAN'T DO THAT.*MY RESPONSE WAS WHY CAN'T YOU FAX THE REQUIRED INFORMATION, TO WHICH THEY REPLIED WE WILL SHOW THAT YOU ARE DISPUTING THE CHARGES. MY BILLING STATEMENT RECORD WHICH I GOT FROM THEIR WEBSITE SHOWS ME OWING A $*.** BALANCE, I ASKED THEM TO EXPLAIN THAT TO ME AT WHICH TIME AGAIN THEY COULD NOT DO.*BEWARE YOU HAVE BEEN WARNED.
GetHuman:让我们量化一下您与Sirius/XM联系的经验。在1到5的范围内,如何轻松解决Sirius/XM问题?
~SCAMALERT:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~SCAMALERT:在沟通方面,我会给他们五分之三的five。
GetHuman:Sirius/XM快速有效地解决问题的能力又如何呢?
~SCAMALERT:为此,我要说出五分之二的two。
GetHuman:最后-对其他Sirius/XM客户有何建议?
~SCAMALERT:在一天中的早些时候或深夜给他们打电话。不要忘记Sirius/XM可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~SCAMALERT在октябрь 21-го, 2017发生的Sirius/XM客户服务问题中得到了一些有用的反馈和措辞。