Shutterfly: I tried numerous times to contact someone at Sh...
GetHuman用户~Anonymous来自November 12th, 2017的Shutterfly条客户评论
~Anonymous案的背景
GetHuman：~Anonymous-您能告诉我们其他Shutterfly个客户何时提起诉讼吗？
~Anonymous：Yes I can。在November 7th上是afternoon。
GetHuman：您是否接触到Shutterfly，如果可以，怎么做？
GetHuman：这些常见的Shutterfly客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Anonymous 常见 Shutterfly 问题的列表）
~Anonymous：“ Technical support”是我尝试使用to call的原因。
~Anonymous对Shutterfly客户服务的评价
GetHuman：那么，您如何总结GetHuman的Shutterfly客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Anonymous：I tried numerous times to contact someone at Shutterfly to help me with Shutterfly's mistake on my order. Here is what I tried and what didn't happen:* **. The Customer Service link at the bottom of the web site. Got messages about Adobe Air, extending special promotions and an earthquake in Costa Rica that didn't harm any Shutterfly employees.* **. The Contact Us link on the web site. No help there either - same info as above.* **. Gretchen Sloan's phone number. She wasn't available, but she left a customer service number on her voicemail message.* **. The customer service number from Gretchen Sloan's voicemail. I tried calling twice, on two different days, but after waiting on hold for ** minutes both times, I gave up and hung up.* **. "Click here to ask us a question" link. No response.* **. Chat with Live Help link. Not available.
GetHuman：让我们量化一下您与Shutterfly联系的经验。在1到5的范围内，如何轻松解决Shutterfly问题？
~Anonymous：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Anonymous：在沟通方面，我会给他们五分之三的three。
GetHuman：Shutterfly快速有效地解决问题的能力又如何呢？
~Anonymous：为此，我要说出五分之二的four。
GetHuman：最后-对其他Shutterfly客户有何建议？
~Anonymous：在一天中的早些时候或深夜给他们打电话。不要忘记Shutterfly可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Anonymous在November 7th, 2017发生的Shutterfly客户服务问题中得到了一些有用的反馈和措辞。