Shark Vacuum: I have a defective steam mop, which I first cal...
GetHuman用户~ANNOYED来自November 16th, 2017的Shark Vacuum条客户评论
~ANNOYED案的背景
GetHuman:~ANNOYED-您能告诉我们其他Shark Vacuum个客户何时提起诉讼吗?
~ANNOYED:Yes I can。在November 12th上是evening。
GetHuman:您是否接触到Shark Vacuum,如果可以,怎么做?
GetHuman:这些常见的Shark Vacuum客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~ANNOYED 常见 Shark Vacuum 问题的列表)
~ANNOYED:“ Refund an Order”是我尝试使用to call的原因。
~ANNOYED对Shark Vacuum客户服务的评价
GetHuman:那么,您如何总结GetHuman的Shark Vacuum客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~ANNOYED:I have a defective steam mop, which I first called about over a month ago. They had to charge me a dollar to replace it, but didn't try my card right away. Instead they waited over a week and claimed that it didn't work. Then they lied and said the unit was on backorder. When I spoke to someone about that they didn't know why it was on backorder because there were some in the warehouse. I gave them another card number which was not tried for another week, and they claimed that didn't work. I just spoke with someone who actually tried the card while I was on the phone and it was fine. They are doing nothing to expedite the shipping of the new unit and refuse to refund me my money. They also refused to let me speak to a supervisor. Horrible Customer Service!!
GetHuman:让我们量化一下您与Shark Vacuum联系的经验。在1到5的范围内,如何轻松解决Shark Vacuum问题?
~ANNOYED:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~ANNOYED:在沟通方面,我会给他们五分之三的four。
GetHuman:Shark Vacuum快速有效地解决问题的能力又如何呢?
~ANNOYED:为此,我要说出五分之二的one。
GetHuman:最后-对其他Shark Vacuum客户有何建议?
~ANNOYED:在一天中的早些时候或深夜给他们打电话。不要忘记Shark Vacuum可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~ANNOYED在November 12th, 2017发生的Shark Vacuum客户服务问题中得到了一些有用的反馈和措辞。