Sears: We purchased a mattress and box spring two week...

GetHuman用户~Alfie来自November 18, 2017的Sears条客户评论

~Alfie案的背景

GetHuman:~Alfie-您能告诉我们其他Sears个客户何时提起诉讼吗?
~Alfie:Yes。在November 15上是evening。
GetHuman:您是否接触到Sears,如果可以,怎么做?
~Alfie:我使用了我在GetHuman Sears客户电话号码页面上找到的800-659-5917号码:Sears客户服务电话号码
GetHuman:这些常见的Sears客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Alfie 常见 Sears 问题的列表)
~Alfie:“ Device Support”是我尝试使用to call的原因。

~Alfie对Sears客户服务的评价

GetHuman:那么,您如何总结GetHuman的Sears客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Alfie:We purchased a mattress and box spring two weeks ago. The matrress is king size. They delivered the mattress but sent * split twin box springs instead. The error was at the store in Meriden Ct. The horror story began when we called a nunmber given to us by the delivery people. Some guy in Manila told us we wouild have to go to the store since he could do nothing. Spent * hour at the store. * clerks could not fix the problem Finally the head clerk said we would be contacted within ** hrs. No call!*We then called a number on the sales ticket. Connected with India. Horror show. Could only speak broken english. Finally * hour later connected us to the "correct" dept. WRONG! Turned out it was the Clothing dept somewhere. After * more transfers found some one who spoke good English. Promised to follow up in * days since he was not scheduled to work the next * days. STILL WAITING!! Will never buy anything again at SEARS!
GetHuman:让我们量化一下您与Sears联系的经验。在1到5的范围内,如何轻松解决Sears问题?
~Alfie:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Alfie:在沟通方面,我会给他们五分之三的one。
GetHuman:Sears快速有效地解决问题的能力又如何呢?
~Alfie:为此,我要说出五分之二的three。
GetHuman:最后-对其他Sears客户有何建议?
~Alfie:在一天中的早些时候或深夜给他们打电话。不要忘记Sears可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Alfie在November 15, 2017发生的Sears客户服务问题中得到了一些有用的反馈和措辞。

Sears

2.31 of 5 stars | 563条评论

~Alfie的Sears评论

寻求帮助的困难
3 5星
沟通质量
1 5星
及时和专业
3 5星
整体客户服务评分
2 5星

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