Sears: I was trying to make an online purchase from...
GetHuman用户~smartshopper101来自novembre 19º, 2017的Sears条客户评论
~smartshopper101案的背景
GetHuman:~smartshopper101-您能告诉我们其他Sears个客户何时提起诉讼吗?
~smartshopper101:Yup。在novembre 11º上是evening。
GetHuman:您是否接触到Sears,如果可以,怎么做?
~smartshopper101:我使用了我在GetHuman Sears客户电话号码页面上找到的800-659-5917号码:Sears客户服务电话号码 GetHuman:这些常见的Sears客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~smartshopper101 常见 Sears 问题的列表)
~smartshopper101:“ Change order”是我尝试使用to call的原因。
~smartshopper101对Sears客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sears客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~smartshopper101:I was trying to make an online purchase from **:**am until *pm.. I contacted multiple people in customer service, customer relations, and customer service in the executive office. They had technical difficulties online and changed their original prices of a washer and dryer I was trying to purchase. TERRIBLE CUSTOMER SERVICE, TERRIBLE COMMUNICATION, NO CLUE WHAT THEY ARE DOING, TERRIBLE AT HELPING, I WILL NEVER PURCHASE ANYTHING FROM THERE, EXPECT TO WAIT, GET NO ASSISTANCE, THEY TELL YOU TO CALL THEM BACK IN **MINUTES THEN AGAIN WILL TELL YOU TO CALL BACK IN *HOURS! LITERALLY THE WORST ONLINE AND CUSTOMER SERVICE OVERALL EXPERIENCE I HAVE EVER HAD TO DEAL WITH. THEIR ONLINE PRICES ARE WRONG AND SHOW ONE PRICE WHEN REALLY IT IS WRONG AND THEY UPCHARGE DURING THE FINAL SALE. I WOULD NEVER PURCHASE AN EXPENSIVE APPLIANCE OR PRODUCT FROM THERE. I WOULD RATHER PAY MORE MONEY AND GO ELSEWHERE, THAT IS HOW TERRIBLE THE SERVICE WAS.
GetHuman:让我们量化一下您与Sears联系的经验。在1到5的范围内,如何轻松解决Sears问题?
~smartshopper101:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~smartshopper101:在沟通方面,我会给他们五分之三的one。
GetHuman:Sears快速有效地解决问题的能力又如何呢?
~smartshopper101:为此,我要说出五分之二的three。
GetHuman:最后-对其他Sears客户有何建议?
~smartshopper101:在一天中的早些时候或深夜给他们打电话。不要忘记Sears可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~smartshopper101在novembre 11º, 2017发生的Sears客户服务问题中得到了一些有用的反馈和措辞。