Sears: Hello, **I'm emailing to express complete dissa...

GetHuman用户~SaveYourSanity来自ноябрь 23-го, 2017的Sears条客户评论

~SaveYourSanity案的背景

GetHuman:~SaveYourSanity-您能告诉我们其他Sears个客户何时提起诉讼吗?
~SaveYourSanity:Yup。在ноябрь 15-го上是middle of the night。
GetHuman:您是否接触到Sears,如果可以,怎么做?
~SaveYourSanity:我使用了我在GetHuman Sears客户电话号码页面上找到的800-659-5917号码:Sears客户服务电话号码
GetHuman:这些常见的Sears客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~SaveYourSanity 常见 Sears 问题的列表)
~SaveYourSanity:“ Warranty claim”是我尝试使用to call的原因。

~SaveYourSanity对Sears客户服务的评价

GetHuman:那么,您如何总结GetHuman的Sears客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~SaveYourSanity:Hello, **I'm emailing to express complete dissatisfaction will the entire set of calls to your call centers in the Philippines.*** calls, and one to a "Supervisor" that called me Miss twice during the call, even after clarification, and I'm a male. Totally scripted and impersonal.**I understand the need to cut costs and stay competitive, but seriously. Your customer service isn't just bad, it's scripted, there's a time delay that causes cross talk and ENDLESS repeating of information ** times for each person I spoke to. I used both a land line and cell phone with no difference.*Even called from my workplace.**I work in a call center, I'm on the phones * hours a day, so I know what it's like.**I was a customer of Sears my entire life, as were my parents and grandparents. I am no longer. I don't want a voucher or bribes to forgive to wretched phone service I got.**I was charged extra to have my appliance on a Sunday. My spouse is Deaf, as a work around to receive the merchandise when I
GetHuman:让我们量化一下您与Sears联系的经验。在1到5的范围内,如何轻松解决Sears问题?
~SaveYourSanity:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~SaveYourSanity:在沟通方面,我会给他们五分之三的three。
GetHuman:Sears快速有效地解决问题的能力又如何呢?
~SaveYourSanity:为此,我要说出五分之二的two。
GetHuman:最后-对其他Sears客户有何建议?
~SaveYourSanity:在一天中的早些时候或深夜给他们打电话。不要忘记Sears可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~SaveYourSanity在ноябрь 15-го, 2017发生的Sears客户服务问题中得到了一些有用的反馈和措辞。

Sears

2.31 of 5 stars | 563条评论

~SaveYourSanity的Sears评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
2 5星
整体客户服务评分
2 5星

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