Sears Delivery: Called TWO times to reschedule a delivery day s...
GetHuman用户GetHuman-109593来自November 17th, 2017的Sears Delivery条客户评论
GetHuman-109593案的背景
GetHuman:GetHuman-109593-您能告诉我们其他Sears Delivery个客户何时提起诉讼吗?
GetHuman-109593:Yup。在November 10th上是evening。
GetHuman:您是否接触到Sears Delivery,如果可以,怎么做?
GetHuman:这些常见的Sears Delivery客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-109593 常见 Sears Delivery 问题的列表)
GetHuman-109593:“ Track order”是我尝试使用to call的原因。
GetHuman-109593对Sears Delivery客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sears Delivery客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-109593:Called TWO times to reschedule a delivery day set FOR me by Sears Round Rock, TX that did not work for me.**After thinking I was set with a change to the following week, I STILL got a robo-call confirming a * hour window on the day I changed FROM.**I hit '*' to get a rep and that rep AGAIN changed the delivery date to the following week.**When we returned home Saturday there were * messages, one from the delivery driver, saying he was "here with your washer", and anotehr that had a timestamp of about * minutes later from the Sears delivery customer service line saying "the driver is there but no one is home".**This would almost be funny if this was not a delivery that took * weeks to happen to replace a problem washer delivered weeks ago.**This washer is a FREE replacement due to having a maintenance plan, but in terms of problems, getting the replacement has NOT been worth the trouble.**For the most part, Sears has incpabale, careless, and unempowered automatons doing service.**I do n
GetHuman:让我们量化一下您与Sears Delivery联系的经验。在1到5的范围内,如何轻松解决Sears Delivery问题?
GetHuman-109593:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-109593:在沟通方面,我会给他们五分之三的three。
GetHuman:Sears Delivery快速有效地解决问题的能力又如何呢?
GetHuman-109593:为此,我要说出五分之二的one。
GetHuman:最后-对其他Sears Delivery客户有何建议?
GetHuman-109593:在一天中的早些时候或深夜给他们打电话。不要忘记Sears Delivery可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-109593在November 10th, 2017发生的Sears Delivery客户服务问题中得到了一些有用的反馈和措辞。