Sears Credit Card: After speaking to * obviously untrained represe...
GetHuman用户~Anonymous来自November 24., 2017的Sears Credit Card条客户评论
~Anonymous案的背景
GetHuman:~Anonymous-您能告诉我们其他Sears Credit Card个客户何时提起诉讼吗?
~Anonymous:Yup。在November 22.上是evening。
GetHuman:您是否接触到Sears Credit Card,如果可以,怎么做?
GetHuman:这些常见的Sears Credit Card客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Anonymous 常见 Sears Credit Card 问题的列表)
~Anonymous:“ Lower my interest rate”是我尝试使用to call的原因。
~Anonymous对Sears Credit Card客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sears Credit Card客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Anonymous:After speaking to * obviously untrained representatives (one who disconnected my call, one who said he was transferring me to an account specialist but instead he put me back into the main menu and the other said my credit card account was cancelled), I finally spoke to Kendra who was able to handle my very simple request to accept a phone payment. Kendra was very cordial.
GetHuman:让我们量化一下您与Sears Credit Card联系的经验。在1到5的范围内,如何轻松解决Sears Credit Card问题?
~Anonymous:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Anonymous:在沟通方面,我会给他们五分之三的five。
GetHuman:Sears Credit Card快速有效地解决问题的能力又如何呢?
~Anonymous:为此,我要说出五分之二的two。
GetHuman:最后-对其他Sears Credit Card客户有何建议?
~Anonymous:在一天中的早些时候或深夜给他们打电话。不要忘记Sears Credit Card可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Anonymous在November 22., 2017发生的Sears Credit Card客户服务问题中得到了一些有用的反馈和措辞。