Seagate Technology: Their decision tree is flawed - admitted by tec...
GetHuman用户GetHuman-322929来自ноябрь 14-го, 2017的Seagate Technology条客户评论
GetHuman-322929案的背景
GetHuman:GetHuman-322929-您能告诉我们其他Seagate Technology个客户何时提起诉讼吗?
GetHuman-322929:Yes。在ноябрь 11-го上是morning。
GetHuman:您是否接触到Seagate Technology,如果可以,怎么做?
GetHuman:这些常见的Seagate Technology客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-322929 常见 Seagate Technology 问题的列表)
GetHuman-322929:“ Cancel order”是我尝试使用to call的原因。
GetHuman-322929对Seagate Technology客户服务的评价
GetHuman:那么,您如何总结GetHuman的Seagate Technology客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-322929:Their decision tree is flawed - admitted by tech who answered - said it was "something we need to work on". He told me I was in the wrong dept. (I made my choice based on 'best guess' since EXTERNAL Seagate Goflex hardives was not one of the voice decision tree options.)*How long till I actually reach the right department? I don't know - I've been listening to muzak for ** minutes since he transferred me.
GetHuman:让我们量化一下您与Seagate Technology联系的经验。在1到5的范围内,如何轻松解决Seagate Technology问题?
GetHuman-322929:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-322929:在沟通方面,我会给他们五分之三的two。
GetHuman:Seagate Technology快速有效地解决问题的能力又如何呢?
GetHuman-322929:为此,我要说出五分之二的one。
GetHuman:最后-对其他Seagate Technology客户有何建议?
GetHuman-322929:在一天中的早些时候或深夜给他们打电话。不要忘记Seagate Technology可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-322929在ноябрь 11-го, 2017发生的Seagate Technology客户服务问题中得到了一些有用的反馈和措辞。