Never ever purchase a Samsung product! They do...
GetHuman用户~Savgirl 来自November 21st, 2017的Samsung条客户评论
~Savgirl 案的背景
GetHuman:~Savgirl -您能告诉我们其他Samsung个客户何时提起诉讼吗?
~Savgirl :Yeah。在November 15th上是afternoon。
GetHuman:您是否接触到Samsung,如果可以,怎么做?
GetHuman:这些常见的Samsung客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Savgirl 常见 Samsung 问题的列表)
~Savgirl :“ Technical support”是我尝试使用to call的原因。
~Savgirl 对Samsung客户服务的评价
GetHuman:那么,您如何总结GetHuman的Samsung客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Savgirl :Never ever purchase a Samsung product! They do not repair their own products. They outsource their products with companies whose reps barely speak English. They sent my chrome book to Intellisol ( a *rd party without my consent. I have aGalaxy and aChromebook and they both give a lot of trouble. Chrome book is so slow and temperamental. The Galaxy does not hold the charge. Thank God my * other phone are iPhones. When I called customer service I was transferred round and round for an hour and a half and then a customer service rep told me she couldn't help me and that I should call their third party repair company if I wanted to resolve my issue. When I asked for corporates * she told me it was private and they cannot give it to me?????
GetHuman:让我们量化一下您与Samsung联系的经验。在1到5的范围内,如何轻松解决Samsung问题?
~Savgirl :为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Savgirl :在沟通方面,我会给他们五分之三的one。
GetHuman:Samsung快速有效地解决问题的能力又如何呢?
~Savgirl :为此,我要说出五分之二的one。
GetHuman:最后-对其他Samsung客户有何建议?
~Savgirl :在一天中的早些时候或深夜给他们打电话。不要忘记Samsung可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Savgirl 在November 15th, 2017发生的Samsung客户服务问题中得到了一些有用的反馈和措辞。