I am not sure if Samsung warranty servicing TTS...
GetHuman用户~arunciks来自November 7th, 2017的Samsung条客户评论
~arunciks案的背景
GetHuman：~arunciks-您能告诉我们其他Samsung个客户何时提起诉讼吗？
~arunciks：Yes I can。在November 2nd上是morning。
GetHuman：您是否接触到Samsung，如果可以，怎么做？
GetHuman：这些常见的Samsung客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~arunciks 常见 Samsung 问题的列表）
~arunciks：“ Complaint”是我尝试使用to call的原因。
~arunciks对Samsung客户服务的评价
GetHuman：那么，您如何总结GetHuman的Samsung客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~arunciks：I am not sure if Samsung warranty servicing TTS guys checked the HDD before shipping but this one I received is DOA - doesn't power up. I did check and Power Supply does output voltage.I am getting really disappointed First Samsung story *.*G HDD got replaced * year after purchase with defective HDD. second I received from warranty was working * months and just stopped to power up. I made a mistake sending it in (I wish I kept it and at least had my data), but I tough putting note inside the box and calling would help them just replace electronics part of the HDD and return the old drive inside new enclosure. I would just taken the drive back with no replacement, but after I called the TTS, guy on the phone explained that there are no ways of doing it and my drive probably already destroyed. Sad .. I lost tons of data, was preparing for online backup and cataloging everything on the Samsung HDD and didn't left any other copies. Now I receive replacement and its DOA. Send emails to TTS
GetHuman：让我们量化一下您与Samsung联系的经验。在1到5的范围内，如何轻松解决Samsung问题？
~arunciks：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~arunciks：在沟通方面，我会给他们五分之三的three。
GetHuman：Samsung快速有效地解决问题的能力又如何呢？
~arunciks：为此，我要说出五分之二的four。
GetHuman：最后-对其他Samsung客户有何建议？
~arunciks：在一天中的早些时候或深夜给他们打电话。不要忘记Samsung可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~arunciks在November 2nd, 2017发生的Samsung客户服务问题中得到了一些有用的反馈和措辞。