Sam's Club: My dad who has a Sams card bought an AC for me...

GetHuman用户~JD来自November 18th, 2017的Sam's Club条客户评论

~JD案的背景

GetHuman:~JD-您能告诉我们其他Sam's Club个客户何时提起诉讼吗?
~JD:Yes I can。在November 16th上是evening。
GetHuman:您是否接触到Sam's Club,如果可以,怎么做?
~JD:我使用了我在GetHuman Sam's Club客户电话号码页面上找到的888 746-7726号码:Sam's Club客户服务电话号码
GetHuman:这些常见的Sam's Club客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~JD 常见 Sam's Club 问题的列表)
~JD:“ Complaint”是我尝试使用to call的原因。

~JD对Sam's Club客户服务的评价

GetHuman:那么,您如何总结GetHuman的Sam's Club客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~JD:My dad who has a Sams card bought an AC for me in the Sams Club in Tyler. I asked if I would have any problems exchanging it in Houston because I don't have a card.The AC didn't work properly so I took it in to the Sams on west *** and they tried to force me into buying a card just to exchange my AC. I asked to speak to a manager and Susan Mcpeak gave me the run around and tried to force me into buying a sams card in order to exchange the AC.Then she said if I exchanged the AC the new one would not have a warranty because I did not have a sams card. I then asked to get a refund instead because I thought that was ridiculous. We went round and round for about ** minutes as she made up stuff like saying that I had exceeded the ** day warranty. I showed her the reciept which plainly showed that I had not.It was purchased on *-**-** and I returned it today *-*-**. After she kept arguing with me I askd her if she thought I was stupid and could not count to **. I got so fed up that I told her
GetHuman:让我们量化一下您与Sam's Club联系的经验。在1到5的范围内,如何轻松解决Sam's Club问题?
~JD:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~JD:在沟通方面,我会给他们五分之三的one。
GetHuman:Sam's Club快速有效地解决问题的能力又如何呢?
~JD:为此,我要说出五分之二的four。
GetHuman:最后-对其他Sam's Club客户有何建议?
~JD:在一天中的早些时候或深夜给他们打电话。不要忘记Sam's Club可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~JD在November 16th, 2017发生的Sam's Club客户服务问题中得到了一些有用的反馈和措辞。

Sam's Club

2.80 of 5 stars | 59条评论

~JD的Sam's Club评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
4 5星
整体客户服务评分
2 5星

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