SafeLink Wireless: New SafeLink Phone, mostly inoperative. No Net...
GetHuman用户~Deborah来自novembre 19, 2017的SafeLink Wireless条客户评论
~Deborah案的背景
GetHuman:~Deborah-您能告诉我们其他SafeLink Wireless个客户何时提起诉讼吗?
~Deborah:Yeah。在novembre 18上是middle of the night。
GetHuman:您是否接触到SafeLink Wireless,如果可以,怎么做?
GetHuman:这些常见的SafeLink Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Deborah 常见 SafeLink Wireless 问题的列表)
~Deborah:“ Technical support”是我尝试使用to call的原因。
~Deborah对SafeLink Wireless客户服务的评价
GetHuman:那么,您如何总结GetHuman的SafeLink Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Deborah:New SafeLink Phone, mostly inoperative. No Network, no bars, not able to call most of the time. Tried to change phone number, could not get through. I explained to Support that I will need a specific exchange in my area code in order to get service ( NOT the one which came with the phone. ) I explained that everyone in this area has to have a specific exchange* and that I have had to have ***-***-xxxx in years past when I have had a TracFone and a Boost Mobile Phone, so I already KNEW what the problem was. They basically would not listen to what I was telling them. I even went to * Social Service Agencies and begged to use their phones to try to get to Support again.....hold, hold, hold, could not get through in ** minutes of waiting, approximately, at either Agency!**I have been arguing and going in circles via their Support Diagnostics online and via Email. They finally sent me a new SIM card which I now have installed ( exactly what I was trying to convince them of, during my
GetHuman:让我们量化一下您与SafeLink Wireless联系的经验。在1到5的范围内,如何轻松解决SafeLink Wireless问题?
~Deborah:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Deborah:在沟通方面,我会给他们五分之三的three。
GetHuman:SafeLink Wireless快速有效地解决问题的能力又如何呢?
~Deborah:为此,我要说出五分之二的two。
GetHuman:最后-对其他SafeLink Wireless客户有何建议?
~Deborah:在一天中的早些时候或深夜给他们打电话。不要忘记SafeLink Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Deborah在novembre 18, 2017发生的SafeLink Wireless客户服务问题中得到了一些有用的反馈和措辞。