Sacramento Bee: Worst customer service ever! I called about * t...
GetHuman用户~forperks来自noviembre 19º, 2017的Sacramento Bee条客户评论
~forperks案的背景
GetHuman:~forperks-您能告诉我们其他Sacramento Bee个客户何时提起诉讼吗?
~forperks:Yes。在noviembre 12º上是morning。
GetHuman:您是否接触到Sacramento Bee,如果可以,怎么做?
GetHuman:这些常见的Sacramento Bee客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~forperks 常见 Sacramento Bee 问题的列表)
~forperks:“ Lower my bill”是我尝试使用to call的原因。
~forperks对Sacramento Bee客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sacramento Bee客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~forperks:Worst customer service ever! I called about * times and spoke with a different person every time. All had different information on their screens and weren't able to help me. I was double charged for a subscription. I repeatedly asked to speak to a manager*supervisor who could help, but nobody would transfer me. I was often put on hold for such long periods of time that the call got disconnected. I was even given a number to call that turned out to be a bad number. My double charge still has not been resolved. I am typing this while "Sam" put me on hold to speak with VIP, and the line just went dead. Sacramento Bee is horrible with customer service!
GetHuman:让我们量化一下您与Sacramento Bee联系的经验。在1到5的范围内,如何轻松解决Sacramento Bee问题?
~forperks:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~forperks:在沟通方面,我会给他们五分之三的five。
GetHuman:Sacramento Bee快速有效地解决问题的能力又如何呢?
~forperks:为此,我要说出五分之二的five。
GetHuman:最后-对其他Sacramento Bee客户有何建议?
~forperks:在一天中的早些时候或深夜给他们打电话。不要忘记Sacramento Bee可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~forperks在noviembre 12º, 2017发生的Sacramento Bee客户服务问题中得到了一些有用的反馈和措辞。