Ryanair: The customer service email form only generates...
GetHuman用户~celia来自November 19th, 2017的Ryanair条客户评论
~celia案的背景
GetHuman:~celia-您能告诉我们其他Ryanair个客户何时提起诉讼吗?
~celia:Sure。在November 13th上是afternoon。
GetHuman:您是否接触到Ryanair,如果可以,怎么做?
~celia:我使用了我在GetHuman Ryanair客户电话号码页面上找到的+44 871 246 0002号码:Ryanair客户服务电话号码 GetHuman:这些常见的Ryanair客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~celia 常见 Ryanair 问题的列表)
~celia:“ Refund Flight”是我尝试使用to call的原因。
~celia对Ryanair客户服务的评价
GetHuman:那么,您如何总结GetHuman的Ryanair客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~celia:The customer service email form only generates automatic responses directing you to web pages (which a customer typically already visited before writing). If the issue is not listed, there is no way to solve it. I wanted to add check-in bags but the option online was not functioning. That was not addressed anywhere. And I still have not been able to do it (my flight leaves in ** hours). Yesterday, I could not proceed with check in because I was registered as a "child" (not by me!) and wouldn't accept my birth date. Only solved with an international call. How many international toll calls will I have to make to get it right?!
GetHuman:让我们量化一下您与Ryanair联系的经验。在1到5的范围内,如何轻松解决Ryanair问题?
~celia:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~celia:在沟通方面,我会给他们五分之三的four。
GetHuman:Ryanair快速有效地解决问题的能力又如何呢?
~celia:为此,我要说出五分之二的three。
GetHuman:最后-对其他Ryanair客户有何建议?
~celia:在一天中的早些时候或深夜给他们打电话。不要忘记Ryanair可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~celia在November 13th, 2017发生的Ryanair客户服务问题中得到了一些有用的反馈和措辞。