Rolex: Watch problem
GetHuman用户GetHuman-reema_sh来自Disember 7, 2017的Rolex条客户评论
GetHuman-reema_sh案的背景
GetHuman：GetHuman-reema_sh-您能告诉我们其他Rolex个客户何时提起诉讼吗？
GetHuman-reema_sh：Yes。在Disember 4上是evening。
GetHuman：您是否接触到Rolex，如果可以，怎么做？
GetHuman-reema_sh：我使用了我在GetHuman Rolex客户电话号码页面上找到的212-758-7700号码：Rolex客户服务电话号码 GetHuman：这些常见的Rolex客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-reema_sh 常见 Rolex 问题的列表）
GetHuman-reema_sh：“ None of those really matches why I wanted to call Rolex that day.”是我尝试使用to call的原因。
GetHuman-reema_sh对Rolex客户服务的评价
GetHuman：那么，您如何总结GetHuman的Rolex客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-reema_sh：Watch problem
GetHuman：您能从12/04/17发生的事情中告诉我们其他人吗？
GetHuman-reema_sh：To whom this may concern,***My name is Reem Shamara and I am an old customer of yours. About ** years ago in Kuwait, I invested ca. **,***$ in my "Oyster Perpetual Pearlmaster ** (***** CL* )" and recently the spring bar pin slipped out of the lug hole. Therefore, during my visit last week to London, I went to the service center with the pin to repair my watch and I was shocked when the technician informed me that the two pins don't match (that makes one of them a fake pin). As a customer, I placed my trust in buying a luxurious and very expensive product from a well-known watchmaker like Rolex, I expect to receive the best quality as promised. We, the Shamaras , are frequent customers and annually invest in your watches and will not accept this kind of service. I write to you this email just to express my disappointment and discontent in Rolex.***Regards,**Reem Shamara
GetHuman：让我们量化一下您与Rolex联系的经验。在1到5的范围内，如何轻松解决Rolex问题？
GetHuman-reema_sh：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-reema_sh：在沟通方面，我会给他们五分之三的five。
GetHuman：Rolex快速有效地解决问题的能力又如何呢？
GetHuman-reema_sh：为此，我要说出五分之二的four。
GetHuman：最后-对其他Rolex客户有何建议？
GetHuman-reema_sh：在一天中的早些时候或深夜给他们打电话。不要忘记Rolex可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-reema_sh在Disember 4, 2017发生的Rolex客户服务问题中得到了一些有用的反馈和措辞。