Rogers Wireless: I have been a Rogers customer for years and wen...
GetHuman用户GetHuman-82584来自novembre 15º, 2017的Rogers Wireless条客户评论
GetHuman-82584案的背景
GetHuman:GetHuman-82584-您能告诉我们其他Rogers Wireless个客户何时提起诉讼吗?
GetHuman-82584:Yes。在novembre 7º上是middle of the night。
GetHuman:您是否接触到Rogers Wireless,如果可以,怎么做?
GetHuman:这些常见的Rogers Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-82584 常见 Rogers Wireless 问题的列表)
GetHuman-82584:“ Update account information”是我尝试使用to call的原因。
GetHuman-82584对Rogers Wireless客户服务的评价
GetHuman:那么,您如何总结GetHuman的Rogers Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-82584:I have been a Rogers customer for years and went with the Rocket Hub in ****. We are rural and the service has been spotty, not at all what they advertise. I have put up with poor reception and very poor tech service and customer response in the past. This week my service dropped to practically nothing. Rogers tech advises me (after all this time) that the tower is not aligned in my direction but they hope to have another tower up "sometime" this year. If I told my customers "sometime" I wouldn't have any. I rated my last customer service experience as excellent because she was very sympathetic and gave me an excellent upgraded plan for my two cell phones.*Rogers advertises "Fastest high speed internet in your neighbourhood." For me this is false advertising. When is some smart lawyer going to start a class action suit with Canada's internet providers.*I might add that dealing with the CRTC on issues gets you nowhere. It is as bad as dealing with Rogers.
GetHuman:让我们量化一下您与Rogers Wireless联系的经验。在1到5的范围内,如何轻松解决Rogers Wireless问题?
GetHuman-82584:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-82584:在沟通方面,我会给他们五分之三的two。
GetHuman:Rogers Wireless快速有效地解决问题的能力又如何呢?
GetHuman-82584:为此,我要说出五分之二的five。
GetHuman:最后-对其他Rogers Wireless客户有何建议?
GetHuman-82584:在一天中的早些时候或深夜给他们打电话。不要忘记Rogers Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-82584在novembre 7º, 2017发生的Rogers Wireless客户服务问题中得到了一些有用的反馈和措辞。