Rockauto: Sean Ext *** called me an idiot*liar because my...
GetHuman用户GetHuman-230998来自ноябрь 26-го, 2017的Rockauto条客户评论
GetHuman-230998案的背景
GetHuman：GetHuman-230998-您能告诉我们其他Rockauto个客户何时提起诉讼吗？
GetHuman-230998：Yup。在ноябрь 19-го上是middle of the night。
GetHuman：您是否接触到Rockauto，如果可以，怎么做？
GetHuman-230998：我使用了我在GetHuman Rockauto客户电话号码页面上找到的866-762-5288号码：Rockauto客户服务电话号码 GetHuman：这些常见的Rockauto客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-230998 常见 Rockauto 问题的列表）
GetHuman-230998：“ Exchange an Item”是我尝试使用to call的原因。
GetHuman-230998对Rockauto客户服务的评价
GetHuman：那么，您如何总结GetHuman的Rockauto客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-230998：Sean Ext *** called me an idiot*liar because my package went to Death Valley and not the Grand Canyon. Stating I put the Death Valley address in although I have not lived their since last June. When I told him I had made purchases when I lived there previously and maybe the address popped up from there. He insisted I put an address in to a place I no longer live. To me this is very poor customer service and will make me think twice before using your company again. On a bright note when I called back and Josh answered he explained how it could have happened and went on to help me get my package delivered to where I live. If everyone in your call center is a manager and your customer service representive says they answer to no one, it's makes your business seem shady. Everyone works for someone, thus everyone answers to someone. I wonder if the Better Business Bureau is aware your call center's appauling service.
GetHuman：让我们量化一下您与Rockauto联系的经验。在1到5的范围内，如何轻松解决Rockauto问题？
GetHuman-230998：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-230998：在沟通方面，我会给他们五分之三的five。
GetHuman：Rockauto快速有效地解决问题的能力又如何呢？
GetHuman-230998：为此，我要说出五分之二的two。
GetHuman：最后-对其他Rockauto客户有何建议？
GetHuman-230998：在一天中的早些时候或深夜给他们打电话。不要忘记Rockauto可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-230998在ноябрь 19-го, 2017发生的Rockauto客户服务问题中得到了一些有用的反馈和措辞。