Right Source RX: RightSource is the worst medical drug plan that...
GetHuman用户~RWest来自November 14th, 2017的Right Source RX条客户评论
~RWest案的背景
GetHuman:~RWest-您能告诉我们其他Right Source RX个客户何时提起诉讼吗?
~RWest:Yes。在November 8th上是afternoon。
GetHuman:您是否接触到Right Source RX,如果可以,怎么做?
GetHuman:这些常见的Right Source RX客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~RWest 常见 Right Source RX 问题的列表)
~RWest:“ Returns”是我尝试使用to call的原因。
~RWest对Right Source RX客户服务的评价
GetHuman:那么,您如何总结GetHuman的Right Source RX客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~RWest:RightSource is the worst medical drug plan that I have ever done business with. I submitted a prescription in August ****. They required pre-authorization before filling it. It was finally -authorized on December **, ****. The pre-authorization is good until **-**-**. I called Right Source to have this prescription filled on December **, ****. At first I was told that it would have go through the pre-authorization process again. After much discussion and a ** minute ordeal of explaining that it had been pre-authorized I was told that it would be filled. Then on January *, **** I got an automated call telling me that it had to pre-authorized. This time I spent ** minutes talking with both a Customer Care representative and a Right Source RX representative. No one could understand what was going on. Finally a resolution team representative pushed it through. They now say that it is being filled. However I can only believe maybe. Right Source is very difficult to communicate
GetHuman:让我们量化一下您与Right Source RX联系的经验。在1到5的范围内,如何轻松解决Right Source RX问题?
~RWest:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~RWest:在沟通方面,我会给他们五分之三的five。
GetHuman:Right Source RX快速有效地解决问题的能力又如何呢?
~RWest:为此,我要说出五分之二的five。
GetHuman:最后-对其他Right Source RX客户有何建议?
~RWest:在一天中的早些时候或深夜给他们打电话。不要忘记Right Source RX可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~RWest在November 8th, 2017发生的Right Source RX客户服务问题中得到了一些有用的反馈和措辞。