Right Source RX: I was sent an asthma inhaler over * yrs ago and...
GetHuman用户~femurphy来自November 26, 2017的Right Source RX条客户评论
~femurphy案的背景
GetHuman:~femurphy-您能告诉我们其他Right Source RX个客户何时提起诉讼吗?
~femurphy:Yup。在November 24上是middle of the night。
GetHuman:您是否接触到Right Source RX,如果可以,怎么做?
GetHuman:这些常见的Right Source RX客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~femurphy 常见 Right Source RX 问题的列表)
~femurphy:“ Complaint”是我尝试使用to call的原因。
~femurphy对Right Source RX客户服务的评价
GetHuman:那么,您如何总结GetHuman的Right Source RX客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~femurphy:I was sent an asthma inhaler over * yrs ago and attempted to return it due to the fact that I don't need to use one and didn't request one. I told the rep that I wish to send it back and will not pay the $** copay because I don't need or use an inhaler. I was told that that I couldn't return it. Over the past * yrs I have received a bill for the inhaler and called to explain this issue over and over again to no avail. Recently I was told by a Rightsourse rep that I would no longer be able to receive my life saving medications unless I paid for a medication that I never request or needed. Now, they say that I could have sent the inhaler back and that I was improperly instructed the other times, unfortunately I threw the inhaler away over a yr ago and no longer have it. Today ********* I received a call telling me that I must pay the bill because the only info in the computer was that I refused to pay the copay and nothing about not actually requesting or needing the medication itself. S
GetHuman:让我们量化一下您与Right Source RX联系的经验。在1到5的范围内,如何轻松解决Right Source RX问题?
~femurphy:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~femurphy:在沟通方面,我会给他们五分之三的four。
GetHuman:Right Source RX快速有效地解决问题的能力又如何呢?
~femurphy:为此,我要说出五分之二的three。
GetHuman:最后-对其他Right Source RX客户有何建议?
~femurphy:在一天中的早些时候或深夜给他们打电话。不要忘记Right Source RX可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~femurphy在November 24, 2017发生的Right Source RX客户服务问题中得到了一些有用的反馈和措辞。