Restaurant.com: After NOT receiving our football tickets throug...
GetHuman用户~cocktail48来自November 25th, 2017的Restaurant.com条客户评论
~cocktail48案的背景
GetHuman:~cocktail48-您能告诉我们其他Restaurant.com个客户何时提起诉讼吗?
~cocktail48:Yeah。在November 21st上是evening。
GetHuman:您是否接触到Restaurant.com,如果可以,怎么做?
GetHuman:这些常见的Restaurant.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~cocktail48 常见 Restaurant.com 问题的列表)
~cocktail48:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~cocktail48对Restaurant.com客户服务的评价
GetHuman:那么,您如何总结GetHuman的Restaurant.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~cocktail48:After NOT receiving our football tickets through *****@***.com, I tried emailing and could not find a number to call. There was ZERO response to my emails! They leave it open and say the tickets will be emailed AT LEAST ** hours in advance to the game so I didn't panic until they WERE NOT there ** hours prior to. Well that was a Friday and when I got home from work to check, it was already PAST their customer service hours (and which they only give an email address). I emailed SEVERAL times only to get an automated response back. I then found a number on the internet but could not call until the following Monday (AFER THE GAME)! To which they replied that the tickets were sent via email and there was nothing else they could do! WILL NOT BUY FROM THEM AGAIN ONLY TO HAVE THEM PULL THE SAME **** ON ME. If you are going to run a business like this, AT LEAST send the email with a confirmation that it was received and do NOT leave it so open ended as putting at least ** hou
GetHuman:让我们量化一下您与Restaurant.com联系的经验。在1到5的范围内,如何轻松解决Restaurant.com问题?
~cocktail48:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~cocktail48:在沟通方面,我会给他们五分之三的five。
GetHuman:Restaurant.com快速有效地解决问题的能力又如何呢?
~cocktail48:为此,我要说出五分之二的four。
GetHuman:最后-对其他Restaurant.com客户有何建议?
~cocktail48:在一天中的早些时候或深夜给他们打电话。不要忘记Restaurant.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~cocktail48在November 21st, 2017发生的Restaurant.com客户服务问题中得到了一些有用的反馈和措辞。