Qwest: We just moved in from CA. My wife set up the ac...
GetHuman用户~Ron来自November 5, 2017的Qwest条客户评论
~Ron案的背景
GetHuman:~Ron-您能告诉我们其他Qwest个客户何时提起诉讼吗?
~Ron:Yup。在November 1上是afternoon。
GetHuman:您是否接触到Qwest,如果可以,怎么做?
~Ron:我使用了我在GetHuman Qwest客户电话号码页面上找到的866-642-0444号码:Qwest客户服务电话号码 GetHuman:这些常见的Qwest客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Ron 常见 Qwest 问题的列表)
~Ron:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~Ron对Qwest客户服务的评价
GetHuman:那么,您如何总结GetHuman的Qwest客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Ron:We just moved in from CA. My wife set up the account several days before the move* was told that the phone would be connected on the *th. The person she talked to told her that we needed to stay at the apartment between ****-**** because someone would have to sign or otherwise confirm the connection.*NO ONE showed up or called. We called again at **** and was told that someone would be here by ****.*NO ONE showed or called.*This morning, June **, I called at ****. The person verified that our line had been connected on the *th. I told her that we do not have a dial tone nor was the number displayed on the phone. She verified that there was a problem and that she would schedule a repair technician to be here between ****-****.*NO ONE showed or called. We called again and a tech was supposed to be here between ****-******NO ONE showed or called. Called again, now the new time for repair is ****....it is currently ****....we'll see if they show at this new time.
GetHuman:让我们量化一下您与Qwest联系的经验。在1到5的范围内,如何轻松解决Qwest问题?
~Ron:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Ron:在沟通方面,我会给他们五分之三的four。
GetHuman:Qwest快速有效地解决问题的能力又如何呢?
~Ron:为此,我要说出五分之二的one。
GetHuman:最后-对其他Qwest客户有何建议?
~Ron:在一天中的早些时候或深夜给他们打电话。不要忘记Qwest可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Ron在November 1, 2017发生的Qwest客户服务问题中得到了一些有用的反馈和措辞。