Quest Diagnostics - NY, NJ: My doctor never got my lab results, and asked m...

GetHuman用户~Matisse来自November 8th, 2017的Quest Diagnostics - NY, NJ条客户评论

~Matisse案的背景

GetHuman:~Matisse-您能告诉我们其他Quest Diagnostics - NY, NJ个客户何时提起诉讼吗?
~Matisse:Yup。在October 29th上是evening。
GetHuman:您是否接触到Quest Diagnostics - NY, NJ,如果可以,怎么做?
~Matisse:我使用了我在GetHuman Quest Diagnostics - NY, NJ客户电话号码页面上找到的866-697-8378号码:Quest Diagnostics - NY, NJ客户服务电话号码
GetHuman:这些常见的Quest Diagnostics - NY, NJ客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Matisse 常见 Quest Diagnostics - NY, NJ 问题的列表)
~Matisse:“ Track a Result”是我尝试使用to call的原因。

~Matisse对Quest Diagnostics - NY, NJ客户服务的评价

GetHuman:那么,您如何总结GetHuman的Quest Diagnostics - NY, NJ客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Matisse:My doctor never got my lab results, and asked me to call Quest to have them resent. I called the location I visited and, instead of taking care of the problem for me, she gave me a long distance number to call.*I called that number and a stern voiced rep, I believe she said she was "Angel", said that my doctor had the results. I asked her how she knew and she said that she was "looking at it right now". I asked if she could resent the results to which she replied that the doctor had to call. I called my doctor and they said that they would call Quest.**In short, the worst customer service I ever saw in a medical related business. I will never go back to them.
GetHuman:让我们量化一下您与Quest Diagnostics - NY, NJ联系的经验。在1到5的范围内,如何轻松解决Quest Diagnostics - NY, NJ问题?
~Matisse:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Matisse:在沟通方面,我会给他们五分之三的five。
GetHuman:Quest Diagnostics - NY, NJ快速有效地解决问题的能力又如何呢?
~Matisse:为此,我要说出五分之二的five。
GetHuman:最后-对其他Quest Diagnostics - NY, NJ客户有何建议?
~Matisse:在一天中的早些时候或深夜给他们打电话。不要忘记Quest Diagnostics - NY, NJ可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Matisse在October 29th, 2017发生的Quest Diagnostics - NY, NJ客户服务问题中得到了一些有用的反馈和措辞。

Quest Diagnostics - NY, NJ

3.00 of 5 stars | 13条评论

~Matisse的Quest Diagnostics - NY, NJ评论

寻求帮助的困难
3 5星
沟通质量
5 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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