A Purolator driver picking up verbally told me...
GetHuman用户~bug来自ноябрь 6-го, 2017的Purolator条客户评论
~bug案的背景
GetHuman:~bug-您能告诉我们其他Purolator个客户何时提起诉讼吗?
~bug:Yup。在октябрь 29-го上是afternoon。
GetHuman:您是否接触到Purolator,如果可以,怎么做?
GetHuman:这些常见的Purolator客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~bug 常见 Purolator 问题的列表)
~bug:“ None of those really matches why I wanted to call Purolator that day.”是我尝试使用to call的原因。
~bug对Purolator客户服务的评价
GetHuman:那么,您如何总结GetHuman的Purolator客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~bug:A Purolator driver picking up verbally told me they did not charge for declared value on shipments. I signed a blank (zero) declared value box, then he told me they would not charge if I wanted to claim it and wrote $**** on "his" paper work not mine. A few weeks later I got $*** bill for claiming something I thought was free because a "Purolator employee" told me so. I was only using Purolator because of the postal strike. When I called customer service they told me I have to write a letter, fax it, basically jump through hoops to reverse it and it is a "he said, she said" situation, too bad kind of response. Poor customer service, wow!!! Just so you all know. And called back was put on hold for * hour and ** mins to be sent to a bloody voice mail!!!!!!!
GetHuman:让我们量化一下您与Purolator联系的经验。在1到5的范围内,如何轻松解决Purolator问题?
~bug:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~bug:在沟通方面,我会给他们五分之三的one。
GetHuman:Purolator快速有效地解决问题的能力又如何呢?
~bug:为此,我要说出五分之二的one。
GetHuman:最后-对其他Purolator客户有何建议?
~bug:在一天中的早些时候或深夜给他们打电话。不要忘记Purolator可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~bug在октябрь 29-го, 2017发生的Purolator客户服务问题中得到了一些有用的反馈和措辞。