Prometric: I was late for my exam a couple of minutes only...
GetHuman用户~pickonjesus来自November 20, 2017的Prometric条客户评论
~pickonjesus案的背景
GetHuman:~pickonjesus-您能告诉我们其他Prometric个客户何时提起诉讼吗?
~pickonjesus:Yeah。在November 17上是afternoon。
GetHuman:您是否接触到Prometric,如果可以,怎么做?
GetHuman:这些常见的Prometric客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~pickonjesus 常见 Prometric 问题的列表)
~pickonjesus:“ Reschedule Exam”是我尝试使用to call的原因。
~pickonjesus对Prometric客户服务的评价
GetHuman:那么,您如何总结GetHuman的Prometric客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~pickonjesus:I was late for my exam a couple of minutes only to be told I couldn't take the test. The receptionist gave me a number to call, the customer service line told me the administrator could if they liked let me take the test. I went back inside the testing center only to be told the administrator wasn't there and that they still wouldn't allow me to take the test. Now I am out of over $*** in testing fees, even if the their was a chair bought and pay for by me. Prometric only give a ** minute window for you to be present to take the test or they will keep all your money. Even offering to pay a penalty fee was not excepted as a way of being able to save a $*** testing fee and a day lost of work.
GetHuman:让我们量化一下您与Prometric联系的经验。在1到5的范围内,如何轻松解决Prometric问题?
~pickonjesus:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~pickonjesus:在沟通方面,我会给他们五分之三的five。
GetHuman:Prometric快速有效地解决问题的能力又如何呢?
~pickonjesus:为此,我要说出五分之二的two。
GetHuman:最后-对其他Prometric客户有何建议?
~pickonjesus:在一天中的早些时候或深夜给他们打电话。不要忘记Prometric可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~pickonjesus在November 17, 2017发生的Prometric客户服务问题中得到了一些有用的反馈和措辞。