Progress Energy - Florida: I called earlier this morning and explained to...
GetHuman用户~Kat8642779来自November 4th, 2017的Progress Energy - Florida条客户评论
~Kat8642779案的背景
GetHuman:~Kat8642779-您能告诉我们其他Progress Energy - Florida个客户何时提起诉讼吗?
~Kat8642779:Yeah。在November 2nd上是morning。
GetHuman:您是否接触到Progress Energy - Florida,如果可以,怎么做?
GetHuman:这些常见的Progress Energy - Florida客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Kat8642779 常见 Progress Energy - Florida 问题的列表)
~Kat8642779:“ Lower my bill”是我尝试使用to call的原因。
~Kat8642779对Progress Energy - Florida客户服务的评价
GetHuman:那么,您如何总结GetHuman的Progress Energy - Florida客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Kat8642779:I called earlier this morning and explained to the rep that I had just moved and had trouble getting my mail at the new address. I received their bill and a disconnect notice, which was dated for * days after I was able to get my mail. I requested an extension for my next payday which was only * week & * days away. She refused to accept it saying that extensions can only be granted for customers of * months or more. I looked up my legal rights, having * infant and * disabled child in the home and called them back. I simply said "I called earlier to request an extension and pay my bill in full on the **th. I have an infant and a disabled child in my home and I know my legal rights. You Can Not legally turn off my electricity so make a note on my account that it Will be paid in full on the **th." She said "Yes Mam", made the note and I was off the phone in less than ** minutes. It's sad that some companies treat everyone like they are a bad customer. So, for anyone seeking advise - *. Wr
GetHuman:让我们量化一下您与Progress Energy - Florida联系的经验。在1到5的范围内,如何轻松解决Progress Energy - Florida问题?
~Kat8642779:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Kat8642779:在沟通方面,我会给他们五分之三的one。
GetHuman:Progress Energy - Florida快速有效地解决问题的能力又如何呢?
~Kat8642779:为此,我要说出五分之二的one。
GetHuman:最后-对其他Progress Energy - Florida客户有何建议?
~Kat8642779:在一天中的早些时候或深夜给他们打电话。不要忘记Progress Energy - Florida可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Kat8642779在November 2nd, 2017发生的Progress Energy - Florida客户服务问题中得到了一些有用的反馈和措辞。